Senior Manager Software Engineering

CRISIS PREVENTION INSTITUTE INC • Milwaukee, WI • 7h ago

JOB REQUIREMENTS: Our Story: Crisis Prevention Institute Inc. (CPI) is
the worldwide leader in evidence-based de-escalation and crisis
prevention training and dementia care services. Our programs teach
professionals the skills to recognize, prevent, and respond to crises in
the workplace. Since 1980, we\'ve helped train more than 17 million
people within service-oriented industries including education, health
care, behavioral health, long-term care, human services,
security,corporate, and retail. At CPI, we are dedicated to changing
behaviors and reducing conflict for theCare, Welfare, Safety, and
Securityof everyone. We believe the power of empathy, meaningful
connections, personal safety, and security are the antidotes to fear and
anxiety. It\'s a philosophy that is central to everything we do, and
traces back to our beginning. As a member of the team, you can expect
to: Make a difference through your work - You\'ll be proud to tell your
family and friends about what you do. Gain significant career experience
only obtained within a fast-growing organization - Entry-level roles
through executive leadership. Feel fulfilled and have fun - We work hard
but make the time to build meaningful relationships and celebrate the
wins.The Role: The Senior Manager, Software Engineering leads the
product squads that build and operate CPI\'s Integrated Training and
Learning (ITL) platform: a cloud-native learning platform composed of
30+ C#/.NET microservices built on CQRS and event-driven patterns,
communicating over Azure Service Bus, backed by Azure SQL, and delivered
through a React single-page application to CPI\'s learners, Certified
Instructors, and customer administrators worldwide. This is a hands-on
leadership role, and the emphasis is on both words. The Senior Manager
is accountable for the performance of the teams they lead - what those
teams ship, how reliably it runs, how fast they move, and how much each
engineer grows - and they earn that accountability by staying in the
work: in design reviews, in incidents, and in the code. They set a high
bar and hold the team to it, remove the obstacles the team cannot remove
for itself, and build the relationships across Product, Design, Sales,
Customer Success, and Enterprise Applications that let engineering move
without friction. The role is measured by outcomes - delivery
predictability, deployment frequency, reliability, cost efficiency,
engineer retention and growth - not by activity or ceremony. The Senior
Manager is a visible steward of the culture CPI is building in Product
Engineering: curiosity, ownership, drive, experimentation, learning from
failure, and continuous improvement. CPI exists to prevent crises and
make people safer. The Senior Manager is expected to keep that
connection live for the team: every release is... For full info follow
application link. Crisis Prevention Institute is an Equal Opportunity
Employer of Minorities, Females, Protected Veterans, and Individuals
with Disabilities. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/49F582997FD24729

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