OnCore Operations Intake Specialist

UPMC • Pittsburgh, PA • 2h ago

Purpose:

Under the direction of the Senior OnCore Administrator, this technical position is responsible for coordinating the intake and initial setup of clinical research studies within the OnCore Clinical Trials Management System (CTMS). It plays a critical role in supporting clinical research operations by managing the protocol build process. This position serves as a liaison between study teams and external vendors, ensuring timely and accurate setup of protocol shells, study calendars, and budgets. The specialist is responsible for initiating builds, maintaining task lists, implementing quality control processes to ensure data integrity and compliance, and training staff.

Please note that this position is in-office three days per week.

Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not offer any @type of sponsorship (H-1B, permanent residence, etc. ) UPMC does not participate in STEM OPT.

Responsibilities:

Create and configure protocol shells in OnCore for new and existing studies

Input study information received from study teams into OnCore

Manage the study calendar and budget build process within OnCore

Implement quality control (QC) checks to ensure accuracy of calendar and budget details

Build study specifications directly in OnCore when applicable

Act as the primary liaison between study teams and external vendors

Submit protocol build requests to vendors and respond to vendor queries in a timely manner

Follow up with study teams as needed to gather missing information or clarify requirements

Process New Study Start-Up Forms and Protocol Amendments

Maintain and update task lists to reflect current project status

Track all protocol builds and maintain documentation for audit readiness

Train staff as necessary

Perform additional duties as assigned in support of calendar build coordination

Bachelor's degree in a health-related, scientific, or technical field preferred

Three years of related hands-on experience developing, maintaining, and validating OnCore calendar builds for clinical trial visits, procedures, and study milestones is required.

Experience with OnCore CTMS platforms is required.

Demonstrated ability to work independently and manage multiple protocols and deadlines simultaneously.

Strong organizational and communication skills

Ability to manage multiple projects and deadlines

Detail-oriented with a focus on data accuracy and quality assurance

Comfortable working independently and collaboratively across teams

Licensure, Certifications, and Clearances:

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC

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