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Client Service Account Manager - Vice President

JPMorgan Chase • Chicago, IL • 2h ago

Tampa, FL, United States

and 3more

Job Information

Job Identification 210804315

Job Category Client Advisory

Business Unit Commercial & Investment Bank

Posting Date 10/29/2026, 02:34 PM

Locations 8181 Communications Pkwy Bldg B, Plano, TX, 75024, US712 Main St, Houston, TX, 77002, US10 S Dearborn St, Chicago, IL, 60603, US4900 Memorial Hwy, Tampa, FL, 33634, US

Job Schedule Full time

Job Shift Day

Base Pay/Salary Chicago,IL $95,500.00-$153,000.00

Job Description

Do you love managing a large portfolio of clients? You will be responsible for driving a consistent, high-quality client experience, resolving critical issues, and shaping service strategies-while advancing digital and AI-enabled capabilities across the service model.

As a Vice President within Client Service Account Management (COS GCB Service), you will lead the delivery of best-in-class service to a portfolio of large, complex corporate subsidiary clients, including entities operating within global structures. This role requires a strategic leader who can operate as a trusted advisor, navigating complex organizational environments, regulatory requirements, and service models.

Job responsibilities:

Act as key advisor to the client, providing advice and consultation on decision making

Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues

Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities

Use product knowledge to recommend and participate in product enhancements and service delivery plans

Convey complex ideas and client issues with confidence

Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes

Required qualifications, capabilities and skills:

Minimum 5 years of relevant industry and/or functional experience

Understanding of core Treasury Services product sets

Ability to present oral and written communication in an organized, clear and confident manner

Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments

Ability to partner with internal colleagues and external clients

Applies sound judgment during the decision making process; evaluates risk factors

Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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