Overview
Join a Team That Changes Lives
For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.
Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.
At Elwyn, we take care of you while you care for others. We offer:
Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan
Join us and be a part of something bigger. Apply today.
Job Description
Elwyn seeks a Medical Assistant to support primary care providers, medical specialists, nursing staff, and clinical leadership to ensure the effective delivery of highquality medical services for individuals supported by Elwyn. This role provides clinical, administrative, and carecoordination support across medical suites and residential settings and requires flexibility to travel between buildings to support providers as needed. The Medical Assistant plays a key role in visit preparation, clinical documentation, patient assessments, inventory management, coordination of diagnostic and laboratory services, and compliance with regulatory and quality standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Clinical & Patient Care Support
Assists primary care providers (PCP) and specialists (including Neurology, Podiatry, GI, and other specialties) during medical visits in medical suites and residential buildings, including patient preparation, vital signs, assessments, positioning, and post visit support
Performs and assists with clinical procedures within scope of practice, including immunizations, vision screenings, ear lavages, pelvic exam preparation, PAP/pelvic specimen handling, glucose testing, urine dipsticks, and other approved diagnostic procedures
Obtains, documents, and records patient assessments, vital signs, and visit related clinical data accurately and timely
Performs cardiopulmonary resuscitation (CPR) in accordance with agency trained protocols
Visit Preparation, Scheduling & Coordination
Prepares for provider visits by ensuring all required documentation, lab results, diagnostic studies, and prior authorizations are available in advance
Schedules, coordinates, and tracks provider appointments, referrals, laboratory services, and diagnostic studies based on clinical urgency and provider direction
Facilitates triage of calls and appointment requests in collaboration with providers and nursing staff
Verifies health insurance coverage to support accurate billing and timely service delivery
Laboratory, Diagnostics & Documentation
Coordinates laboratory services, including scheduling, specimen tracking, retrieval and distribution of results, and maintenance of clinical logs and quality controls
Orders diagnostic studies as directed and retrieves and distributes results appropriately
Performs chart audits, assists with documentation requests, and supports regulatory and Department of Health (DOH) inspections
Maintains accurate electronic and paper medical records in compliance with HIPAA and organizational standards Routes, distributes, copies, and files medical suite documentation and faxes appropriately
Inventory, Supplies & Equipment
Maintains inventory of medical, diagnostic, and clinical supplies across medical suites and supported programs
Orders and tracks vaccines, PPE, COVID testing supplies, and other clinicalmaterials as needed
Monitors expiration dates on medications and supplies and initiates replacement orders
Ensures exam rooms, medical equipment, and storage areas are clean, stocked, and maintained; reports equipment issues as needed
Communication, Collaboration & Travel Requirement
Communicates regularly with providers, nursing staff, care teams, and external vendors to support continuity of care Travels (drives) between medical suites, residential buildings, and program locations to support providers and clinical operations as required
Answers medical suite phone lines, routes messages appropriately, and ensures timely follow up
Participates in practice, nursing, and interdisciplinary meetings as assigned
Administrative & Compliance Support
Assists clinical leadership with insurance audits, prior authorizations, and regulatory reporting (including COVID related reporting, as applicable)
Maintains required certifications, training, and compliance documentation
Supports organizational quality improvement, compliance, and reporting initiatives
Other Duties
Performs other duties as assigned to support clinical operations, provider services, and organizational needs
QUALIFICATIONS
Healthcare experience supporting clinical delivery of care; experience with individuals with intellectual and developmental disabilities (IDD) preferred
Current CPR certification
Knowledge of ICD 10 coding preferred
Experience using Electronic Health Records (EHR/EMR) systems preferred
Strong organizational, interpersonal, and communication skills
Ability to work effectively as part of an interdisciplinary care team
Ability to work in a fast paced environment with competing priorities
Demonstrated sound judgment, attention to detail, and ability to work independently
Proficiency with Microsoft Office applications (Word, Excel, Outlook)
Must have current, valid driver's license in state of residence, two (2) years driving experience in the United States, and acceptable driving record
Equal Opportunity Employer
Elwyn is an Equal Opportunity Employer.Elwyn does not discriminate on the basis of race, co
