Markets Support Analyst
Jacksonville, Florida
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.
LOB Job Description:
AMRS Event Capture / Notifications team within Assert Services primary functions are to receive in Corporate Action related event information (Voluntary / Optional Dividend & Mandatory) daily from multiple custodians across the globe including our external vendor S&P Global, scrubbing the data to create one golden source of information and create notifications of the event details within our internal system to then be distributed to our clients across multiple legal entities (MLPRO / BOFAS / MLPFS, etc.) that are holding that particular security.
Responsibilities:
Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms.
Ensures transactions are completed in an accurate and timely manner.
Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs.
Performs tasks accurately during high volume periods in a team environment.
Identifies and flags potential risks in a timely manner.
Perform functions related to voluntary corporate actions (mergers, exchanges, tender offers, subscriptions) for 10 different legal entities within Bank of America and across AMRS / EMEA and APAC.
The analyst will be responsible for creating event notifications using multiple applications, partnering with our Corporate Actions Contact Center to ensure we provide platinum service to our FA's and clients within GWIM as well as our PB client base.
Required Qualifications:
1-3 years of experience in corporate actions
1 to 3 years of Microsoft Office / Excel / Copilot experience
The role requires outstanding attention to detail, time management as deadlines can not be missed on notification of expiring events, excellent communication skills (both verbal and written) with our internal and external stakeholders and the ability to work under pressure and in a team environment.
Presentable, confident and LOB / client focused.
Demonstrate the ability to work under pressure in a team environment.
Self-motivated and able to work with little or no supervision after a period of time.
Ability to present to an audience
Strong analytical and problem-solving skills
Desired Qualifications:
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Skills:
Collaboration
Customer and Client Focus
Oral Communications
Prioritization
Active Listening
Adaptability
Business Acumen
Client Management
Data Collection and Entry
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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