Wilmington NC
Full time
R-33083
Job Title Retail Sales Supervisor
Job Overview Our Retail Sales Supervisors are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the "Bob's Way," our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.
What You'll Bring to Bob's At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
Team Leadership and Staff Development
Customer-Centric Sales Coaching
Effective Communication and Active Listening
Critical Thinking and Problem Solving
Goal Setting and Performance Management
Operational Execution (Open/Close Procedures, Showroom Readiness)
Conducting Team Huddles and Sales Drills
Driving Customer Engagement and Satisfaction
Sales Strategy Execution
Process and Workflow Management
Preferred Competencies & Skills
3+ years in a supervisory or sales leadership role
Experience managing commission-based teams
Knowledge of retail operations and customer experience standards
Familiarity with e-learning and team training platforms
Strong organizational and time management abilities
Who We Are At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Benefits & Perks
Competitive Medical, Dental, and Vision Insurance
Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance options
Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
Employee Discount starting on Day 1, plus exclusive partner discounts
And so much more!
Our Culture & Core Values At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
·Proven leadership experience in a customer-focused retail environment
Must be at least 18 years old to be considered for employment with Bob's
Physical Demands
Ability to stand and walk for extended periods
Ability to lift, move, and handle up to 50 lbs as needed
Diversity is a Core Value at Bob's At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
We help people turn houses into homes with quality furniture at everyday low prices. Join a GROWING national team where honesty, integrity, and fun shape how we work.
We care about our customers, our communities, and each other. Bring your ideas, be yourself, and help us deliver great experiences in a fun, fast-paced environment.
Help customers find furniture they love - and build a career you love! Explore opportunities in sales, store management, and product support. Our sales roles offer uncapped commission opportunities.
Help get furniture from our distribution centers to our customers' homes. Explore warehouse, equipment operator, CDL-A Driver, and leadership opportunities with teams that value safety, teamwork, and FUN!
We offer medical, dental, and vision coverage, a 401(k) with company match, paid time off (including your birthday and anniversary!), and employee discounts. Additional benefits support your emotional, financial, and family well-being. *Benefits eligibility may vary by role and employment status
We believe in helping our people grow. Through training, opportunities to advance, tuition assistance, and scholarship programs, you can build skills and take your next career step.*Program eligibility may vary by role and employment status
New stores and an expanding distribution network create more opportunities to join our team and grow with us. Explore openings across the country and find your next chapter at Bob's!
Our corporate and customer care teams help every part of Bob's succeed. Explore opportunities supporting our customers and business - from customer service to technology, finance, marketing, and more!
