Director of Nursing Services

Behavioral Health Network • Springfield, MA • 3h ago

Director of Nursing Services Job Category: Nursing Requisition Number:
DIREC004007 Full-Time On-site Springfield, MA 01104, USA Pay or shift
range: \$120,000 USD to \$150,000 USD The estimated range is the
budgeted amount for this position. Final offers are based on various
factors, including skill set, experience, location, qualifications and
other job-related reasons. Behavioral Health Network (BHN) is a leading
statewide provider of behavioral health services and a Certified Great
Place to Work. Since 1938, BHN has helped individuals, families, and
communities thrive through compassionate, high-quality care. With deep
roots in Western Massachusetts and a growing presence in communities
throughout the state, we are currently seeking a Director of Nursing
Services to join our Quality Assurance team and help advance our mission
of empowering people to live healthier, more fulfilling lives. What You
Will Do: Provide enterprise leadership, consultation, and guidance on
nursing operations, practice standards, medication administration,
storage, documentation, and clinical safety expectations across BHN
programs Serve as a central resource for nurse and non-nurse program
leaders on nursing workflows, medication management processes,
regulatory expectations, and safe practice standards Oversee enterprise
expectations for safe medication administration, storage, disposal,
documentation, controlled substance tracking, and MAR review across
MAP-registered and non-MAP programs Support program readiness for
licensing visits, DMH/MAP audits, DPH/BSAS reviews, accreditation
surveys, and other regulatory or payer reviews Provide supervision and
direction to MAP Trainers and the MAP Compliance Coordinator, overseeing
BHN\'s MAP program infrastructure and standardized compliance monitoring
framework Ensure routine, risk-based, and unannounced medication
management audits are planned, tracked, completed, and followed up in
accordance with established schedules Review MAP compliance data, audit
findings, corrective action completion, and repeat findings to support
enterprise reporting and quality improvement Support nursing education,
competency development, and training initiatives related to medication
administration, medication safety, and nursing practice needs Partner
with Talent Acquisition and hiring managers to provide nursing subject
matter expertise for role design, candidate screening, and workforce
planning Collaborate with the Director of Population Health and
Organizational Quality and the Director of Clinical Compliance to align
nursing monitoring with quality initiatives, risk management, and
incident trend review Who You Are: Bachelor\'s Degree in Nursing
required; Master\'s Degree in Nursing, Healthcare Administration, Public
Health, Quality, Compliance, or a related field preferred Registered
Nurse license in Massachusetts required Minimum of five years of nursing
experience in behavioral health, substance use treatment,
community-based services, residential services, healthcare, or human
services required Minimum of five years of supervisory, management,
quality, compliance, education, or enterprise consultation experience
preferred Demonstrated knowledge of medication administration, storage,
documentation, safety, controlled substance procedures, and regulatory
expectations required Knowledge of MAP requirements, DMH expectations,
DPH/BSAS requirements, accreditation standards, and corrective action
monitoring strongly preferred Strong organizational, analytical, verbal
and written communication, facilitation, consultation, and presentation
skills required Proficiency with Microsoft Office 365, Teams,
SharePoint, spreadsheets, reporting tools, and electronic documentation
systems required Valid driver\'s license and reliable transportation
required for travel to BHN program locations as needed

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