Market Grille Assistant Department Manager

Hy-Vee Food Stores • Davenport, IA • 1d ago

Davenport #4, E 53rd Street, Davenport, IA

Full time

R259493

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Assistant Department Manager

Department: Market Grille

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

The Market Grille Assistant Department Manager plays a key role in keeping one of the store's most exciting departments running at its best. In this role, you'll partner closely with the Department Manager to deliver fresh, innovative, high-quality food to customers while leading the team and managing daily operations.

If you're a hands-on leader who thrives in a fast-paced environment, takes pride in food quality and customer experience, and is ready to grow your management career, we'd love to have you on our team.

What You'll Do

No two days are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every interaction a great one

Check daily orders, set up production timelines, and review the production list with department employees, assigning tasks for completion

Scan the Market Grille area for items and areas that need attention, including coffee, the salad case, cleanliness, kitchen repairs, and safety issues, and assign tasks to staff accordingly

Ensure food display cases are rotated and replenished and that the proper amount of staff are on hand to meet customer needs

Monitor schedules, track hours for 14 and 15 year olds, and manage department overtime

Control inventory through constant product monitoring, rotate all perishable product with every delivery, and keep the supply area clean and orderly

Handle catering contracts and assist in putting together catering items, calculating portions as needed

Follow all food safety guidelines and ensure department employees remain in compliance

Handle and resolve customer issues with care and professionalism

Suggest ad items and in-store specials, review and order department signage, and prepare intercom messages

Assist with monthly inventory including posting invoices, counts, and intra and inter-store calculations

Order all products and supplies for the department and train employees in department duties

Assume management duties in the absence of the Department Manager

Work closely with Restaurant and Service staff and assist in other areas of the store as needed

Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

Lead and coordinate a team, maintaining high standards and a positive work environment

Solve practical problems and interpret instructions across a variety of situations with limited standardization

File, post, and organize materials; copy data accurately; and interview to gather basic information

Use math skills including fractions, decimals, and percentages for scheduling, inventory, and pricing

Guide and direct team members clearly and provide basic direction with confidence

Communicate effectively with customers, coworkers, and store leadership

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager

Direct Reports: Department Employees

Education and Experience

High school diploma or equivalent experience required; sanitation and food safety coursework encouraged

One year of similar or related experience required

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Where applicable to the role: ability to safely use sharp knives and blades for food preparation

Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

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