Senior Specialist, IRIS Operations (Must reside in WI)

Molina Healthcare • Wisconsin, Wisconsin • 8h ago

JOB DESCRIPTION Job Summary

Provides senior level administrative support for Wisconsin IRIS program operations, including referrals, enrollment, eligibility, service authorization and other administrative related requirements of the IRIS program. Contributes to overarching strategy to provide quality and cost-effective care.

Essential Job Duties

Provides senior level support to operations and field staff completing participant referrals, enrollments, disenrollments, workload assignments, ongoing eligibility, financial eligibility, welcome calls, prior authorizations, individualized service plan activities and other administrative and clerical requirements related to the Wisconsin IRIS program.

Provides skilled supports to operations and field staff in completion of data entry and tracking within the DHS information technology system, SharePoint, and Power BI programs.

Responds to incoming email requests from coworkers, providers and partner agencies.

Manages phone queues and assists with outgoing and incoming calls.

Analyzes data and workflows, offers suggestions for improvement and/or changes to management and assists with the implementation of changes.

Manages projects and engages in problem-solving and overall process development and implementation within identified areas of primary responsibility and subject matter expertise.

Ensures assigned areas of primary responsibility operate at high levels of efficiency and in accordance with IRIS program requirements.

Serves as a liaison to other IRIS partners or providers as needed.

Establishes and maintains positive and effective work relationships with coworkers, clients, participants, providers and customers.

Required Qualifications

At least 2 years of applicable administrative and/or health care experience, preferably serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience.

Bachelor's degree in a related field or commensurate experience.

Strong customer service skills.

Excellent organizational, prioritization, and time-management skills.

Analytical and problem-solving skills.

Ability to adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and maintain strictest confidentiality.

Ability to focus on multiple priorities simultaneously.

Resourceful, proactive, and detail-oriented, and ability to learn and incorporate new tasks quickly.

Ability to work both collaboratively and independently, including ability to function as a strong partner on project teams.

Ability to seek out opportunities to learn and grow, embrace challenges and learn from them.

Demonstrated flexibility in the work environment, and willingness and ability to adapt to changing organizational needs.

Data entry experience.

Strong verbal and written communication skills.

Microsoft Office suite/applicable software program(s) proficiency.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $18.04 - $35.17 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Similar Jobs

Critical Care Paramedic- Kenosha

Superior Ambulance Service • Kenosha, WI • 30min ago

Hospital & Medical

Overview Openings in multiple locations: Oshkosh, Kaukauna, Menomonee Falls, Milwaukee, Mount Pleasant, Fond Du Lac, Green Bay, Madison, Kenosha, Oak Creek, Janesville, Burlington, and Elkhorn. History of the Company: Su...

30min ago

Go to Apply

Critical Care Paramedic (CCT)- Menomonee Falls

Superior Ambulance Service • Menomonee Falls, WI • 30min ago

Hospital & Medical

30min ago

Go to Apply

Principal Data Center Electrical Engineer

Oracle • Madison, WI • 34min ago

IT & Engineering

Job Description The Principal Data Center Electrical Engineer role is essential to supporting Oracle's growth across Commercial, AI Infrastructure, and Go Big initiatives by ensuring deployment readiness, engineering com...

34min ago

Go to Apply

Sr Reliability Engineer - Plumbing and Electrical

Milwaukee Tool • Brookfield, WI • 37min ago

IT & Engineering

Job Description: Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and i...

37min ago

Go to Apply

Electrical Senior Project Manager

TURNER CONSTRUCTION CO • Grafton, WI • 38min ago

Management & Administrative

JOB REQUIREMENTS: Division: Chicago Main Project Location(s): Port Washington, WI 53074 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Construction...

38min ago

Go to Apply

Electrical Senior Project Manager

TURNER CONSTRUCTION CO • Grafton, WI • 38min ago

Management & Administrative

38min ago

Go to Apply

Electrical Product Quotation Specialist-

FAITH TECHNOLOGIES INC • Menasha, WI • 47min ago

IT & Engineering

JOB REQUIREMENTS: Number of Openings: 1 Job Title: Electrical Product Quotation Specialist-Electrical Distribution Products Occupational Category: Please choose the most appropriate choice based on the Job Title and Desc...

47min ago

Go to Apply

Regional Sales Manager CPM - IL, WI, IA, MN

Veralto • Wisconsin, Wisconsin • 48min ago

Management & Administrative

Imagine yourself... Doing meaningful work that makes a vibrant impact on the world around you. Joining a colorful company with a proven track record of success and an exciting future ahead. It's all possible with a role...

48min ago

Go to Apply

Principal Electrical Engineer

Oracle • Madison, WI • 58min ago

IT & Engineering

Job Description Implements the strategic vision for advanced electrical system architectures, addressing complex design challenges to enhance both technical performance and business objectives. Defines component selectio...

58min ago

Go to Apply

Production Team Member

TRILLIANT FOOD & NUTRITION • Little Chute, WI • 59min ago

Retail & Hospitality

JOB REQUIREMENTS: Entry Level? Say No More! - Your First Job as a Production Team Member Starts Now! Are you a coffee enthusiast with a passion for precision and excellence? At Trilliant Food, we believe that great coffe...

59min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)