Back to Jobs search

ADA Accommodation Coordinator

Sedgwick • Irving, TX • 2h ago

Indianapolis, IN

Irving, TX

Orlando, FL

Southfield, MI

Dubuque, IA

R79446

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

ADA Accommodation Coordinator

PRIMARY PURPOSE : To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability and federal/state leave of absence eligibility review; and to ensure the ongoing processing of claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.

Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.

Makes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.

Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.

Conducts initial employee interview per process guidelines.

Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).

Refers cases as appropriate to team lead.

Maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of benefits or claims management experience preferred.

Skills & Knowledge

Excellent oral and written communication skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Good negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Associate Programmer Analyst

Information Processing Corporation • Full-time • Richardson, Texas, United States • 1w ago

IT & Engineering

We are seeking an Associate Programmer Analyst to join our team in Richardson, TX.

1w ago

Go to Apply

Admissions Rep Registrar

HCA Healthcare • Dallas, TX • 2h ago

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Admissions Rep Registrar today wit...

2h ago

Go to Apply

Active Directory Expert

Safran • Irving, TX • 3h ago

Active Directory Expert Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission i...

3h ago

Go to Apply

Information Security Engineer - Cyber Threat Intelligence

U.S. Bank • Irving, TX • 6h ago

IT & Engineering

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

6h ago

Go to Apply

Retail Sales - Part Time

Lowe's • Arlington, TX • 7h ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

7h ago

Go to Apply

Principal Platform Engineer - Lockbox & Integrated Solutions

Fifth Third Bank, N.A. • Frisco, TX • 7h ago

IT & Engineering

Frisco, TX Full time R74173 Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Eval...

7h ago

Go to Apply

Public Service - State Government Consulting Senior Manager - Transformation Lead

Accenture • Irving, TX • 7h ago

Management & Administrative

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention p...

7h ago

Go to Apply

Treasury Sales Client Officer II - Global Payment Solutions - Business Banking

Bank of America • Dallas, TX • 7h ago

Finance, Accounting & Banking

Treasury Sales Client Officer II - Global Payment Solutions - Business Banking Dallas, Texas;Chandler, Arizona; Houston, Texas To proceed with your application, you must be at least 18 years of age. Acknowledge ( https:/...

7h ago

Go to Apply

Construction Materials Technician

Actalent • Dallas, TX • 9h ago

Trucking & Construction

Construction Materials Testing (CMT) Technician Join a growing team supporting commercial construction projects throughout the Dallas area. This hands-on field role focuses on soil and concrete testing, equipment operati...

9h ago

Go to Apply

Associate, Continuous Improvement

Celestica • Richardson, TX • 9h ago

Req ID: 141299 Region: Americas Country: USA State/Province: Texas City: Richardson General Overview Job Title: Associate, Continuous Improvement Functional Area: Continuous Improvement (CI) Career Stream: Continuous Imp...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)