Customer Service Representative - Insurance Services - Remote USA

TTEC • United States, United States • 3d ago

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Insurance Services working remotely , you'll be a part of bringing humanity to business. #experienceTTEC

Our TTEC remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL, MT or outside of the United States. Residents of Colorado, Maine, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

Answer incoming calls and communications from customers and members regarding account information, member profiles, coverage, and service-related inquiries

Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

6 months or more of customer services experience

High school diploma or equivalent

Recognize, apply and explain your product or service knowledge

Computer experience

High speed internet connection (>25mbps). A hardwired connection to your home router is required.

A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Base wage starting at $17.50 per hour plus performance bonus opportunities

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way.

You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Job: _Customer Care Representative

Title: Customer Service Representative - Insurance Services - Remote USA

Location: null

Requisition ID: 04FO9

TTEC

Go to Apply

Share this job

Similar Jobs

Data Scientist Lead - Business Banking Lending - Vice President

JPMorgan Chase • Columbus, OH • 58min ago

Finance, Accounting & Banking

Data Scientist Lead - Business Banking Lending - Vice President Columbus, OH, United States Job Information Job Identification 210804930 Job Category Predictive Science Business Unit Consumer & Community Banking Post...

58min ago

Go to Apply

Software Engineering- Business Banking

JPMorgan Chase • Plano, TX • 1h ago

Finance, Accounting & Banking

Software Engineering- Business Banking Plano, TX, United States Job Information Job Identification 210802815 Job Category Software Engineering Business Unit Consumer & Community Banking Posting Date 10/30/2026, 02:34...

1h ago

Go to Apply

2027 FLDP Finance Intern

ThermoFisher Scientific • Greenville, NC • 3h ago

Finance, Accounting & Banking

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Why Join Us? At Thermo Fisher Scientific, our FLDP Finance Intern program is designed to be a strategic pipeline for future leadership tale...

3h ago

Go to Apply

2027 FLDP Finance Intern

ThermoFisher Scientific • Carlsbad, CA • 3h ago

Finance, Accounting & Banking

3h ago

Go to Apply

2027 FLDP Finance Intern

ThermoFisher Scientific • Pittsburgh, PA • 3h ago

Finance, Accounting & Banking

3h ago

Go to Apply

2027 FLDP Finance Intern

ThermoFisher Scientific • Tewksbury, MA • 3h ago

Finance, Accounting & Banking

3h ago

Go to Apply

DIRECTOR, PAYROLL

ABX Air, Inc. • Wilmington, OH • 3h ago

Finance, Accounting & Banking

Description Company Overview ATSG is a leading provider of air cargo transportation and related services. Our customers are domestic and foreign air carriers and other companies that outsource their air cargo lift requir...

3h ago

Go to Apply

Corporate Financial Sys Analyst

FEDEX CORPORATION AND SUBS 12 • Moon Township, PA • 4h ago

Finance, Accounting & Banking

Under general supervision, provides support in the development of enterprise back office financial system, including but not limited to systems supporting: human resources, finance, payroll, accounting and reporting. Ess...

4h ago

Go to Apply

Workstation Controller

General Dynamics Information Technology • Fort Leavenworth, KS • 4h ago

Finance, Accounting & Banking

Req ID: RQ231168 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Intelligence Operations and Analysis Skills: Analytical Tools,Communication,Milit...

4h ago

Go to Apply

Actuary (Benefits)

Immediate Office of the Assistant Secretary for Management • Washington, DC • 4h ago

Finance, Accounting & Banking

Summary This position is located in the Office of Management (OM), Office of Actuarial Services (OAS). Under the direction of the Executive Director of Actuarial Services (VA's Chief Actuary), OAS is responsible for deve...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)