This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4874364
This position provides prompt, efficient, and friendly service to
customers, involving the receipt and payment of cash, while recognizing
customers\' needs with suggestions appropriate to the Bank\'s services.
The employee follows established policies and procedures for this area,
in accordance with the Banks guidelines and the supervisor\'s direction.
Responsibilities:
Responds to customer inquiries as appropriate.
Maintains proper cash levels in drawers, keeps cash secure, and
ensures a high level of safety for the Bank.
Accepts checks for cashing, receives checking and related accounts,
accepts deposits, verifies cash and endorsements, makes change, and
issues receipts.
Receives savings deposits, pays withdrawals after verifying balance
and signature, and redeems U.S. Savings Bonds.
Receives loan payments when installment loan coupons accompany
payments.
Processes night deposits and mail-in deposits.
Processes cashiers checks, cash advances, and other Bank services.
Accepts applications and issues U.S. Savings Bonds.
May service ATMs according to schedule or need.
May accept tax deposits and various utility payments.
Opens safety deposit boxes.
Completes Currency Transaction Reports (CTR) as needed.
Performs the duties of branch Customer Service Representative (CSR)
on a scheduled Saturday rotation.
May assist with opening new accounts.
Cross-sells Bank and affiliate services.
Completes all required training.
Performs other related duties as required or assigned.
Requirements:
High school diploma or equivalent.
One to two years of customer service and cash handling experience
required; experience in a bank or similar financial institution
preferred.
Strong customer contact skills to meet and greet the public in a
friendly and courteous manner, responding to a variety of situations
in a professional manner.
Ability to maintain confidentiality of the Banks records and
customer transactions.
Detail-oriented, accurate, and able to multi-task; possesses good
mathematical aptitude.
Ability to operate a computer terminal, 10-key, and other general
office equipment.
Willingness to be involved and represent Southern Bancorp through
civic and community organizations.
