Customer Service Associate

Walgreens • Owasso, OK • 2d ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Beauty and Wellness Consultant

Walgreens • Tulsa, OK • 1d ago

Management & Administrative

Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless...

1d ago

Go to Apply

Supply Chain Logistics & Data Integration Manager

Deloitte • Tulsa, OK • 6d ago

Management & Administrative

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join...

6d ago

Go to Apply

Customer Accounts Advisor

Aaron's Inc • Sapulpa, OK • 6d ago

Management & Administrative

We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potenti...

6d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Tulsa, OK • 6d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

6d ago

Go to Apply

Business Operations & Integration (BO&I) US Operate Business Strategy Manager

Deloitte • Tulsa, OK • 1w ago

Management & Administrative

The US Operate Strategy & Execution team is a cross-business strategy function that helps shape and execute the growth agenda for BO&I US Operate, specifically supporting the build of new capabilities that furthe...

1w ago

Go to Apply

Fleet Operations Manager, Data Center Infrastructure

Meta • Tulsa, OK • 1w ago

Management & Administrative

Summary: Meta is seeking a forward-thinking, experienced individual to join the Data Center Fleet Operations team. The Fleet Operations Manager is accountable for managing and leading a geographically dispersed team, del...

1w ago

Go to Apply

Security Specialist, Risk and Compliance Services

Deloitte • Tulsa, OK • 1w ago

Management & Administrative

Deloitte is seeking an experienced Specialist, Risk and Compliance Services to administer the daily operations of the National Industrial Security Program (NISP) and implement procedures and controls to safeguard classif...

1w ago

Go to Apply

Project Manager

U.S. Army Corps of Engineers • Tulsa, OK • 3w ago

Management & Administrative

Summary About the Position: Serves as Project Manager responsible for the overall management, control, coordination, and execution of assigned projects. For additional information on USACE Tulsa District click Here This...

3w ago

Go to Apply

Convention Services Manager

Crescent Hotels and Resorts • Tulsa, OK • 3w ago

Management & Administrative

Pay or shift range: $21 USD to $25 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-rela...

3w ago

Go to Apply

Convention Services Manager

Crescent Hotels and Resorts • Tulsa, OK • 3w ago

Management & Administrative

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)