Customer Service Associate

Walgreens • Woonsocket, RI • 1h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16 - $20.5 / Hourly

Similar Jobs

Customer Service Associate

Walgreens • East Providence, RI • 1h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1h ago

Go to Apply

Aftercare Recovery Specialist (Human Services Coordinator I) On Site

State of Massachusetts • Taunton, MA • 1h ago

Management & Administrative

The Recovery from Addictions Program (RAP) operated by the Department of Mental Health (DMH) is seeking a dynamic individual to participate in individual/team meetings and providing advocacy for clients while discharge p...

1h ago

Go to Apply

Strategic Account Manager

iCIMS • Providence, RI • 1h ago

Management & Administrative

Job Overview As a Strategic Account Manager, you'll be responsible for maintaining best in class relationships with iCIMS most strategic clients in an assigned territory. The SAM will develop, nurture and sustain positiv...

1h ago

Go to Apply

Supply Chain Transformation Project Manager

ThermoFisher Scientific • Plainville, MA • 1h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Supply Chain Transformation Project Manager Location: Maplewood, MN or Charlotte, NC- Relocation assistance not provided Work Authorization...

1h ago

Go to Apply

Administrative Assistant

Savvy Staffing • Worcester, MA • 1h ago

Management & Administrative

Savvy Staffing is seeking a detail-oriented Administrative Assistant I to support purchasing, inventory replenishment, vendor communications, and shipping operations. The ideal candidate has at least three years of exper...

1h ago

Go to Apply

Account Manager (NYC)

The Hertz Corporation • Providence, RI • 2h ago

Management & Administrative

The Day in Life: The Corporate Sales Account Manager is responsible for being customer-driven and growth-oriented, driving business growth, and capitalizing on opportunities that result in increased revenue within the co...

2h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Framingham, MA • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Dedham, MA • 2h ago

Management & Administrative

2h ago

Go to Apply

customer service associate

Family Dollar • Worcester, MA • 2h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Framingham, MA • 2h ago

Management & Administrative

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)