Back to Jobs search

Consumer Bank Sales Specialist III

S & T Bank • West Chester, PA • 3h ago

Location:

2 North Church Street

West Chester, PA 19380

100 Corporate Center Drive

Suite 200

Camp Hill, Pa 17011

Hours:

Monday - Friday 8:00 AM - 5:00 PM

(Additional hours as necessary to meet the objectives of the department)

Function:

Responsible for

providing key support in coaching and training for branch colleagues. This role will be responsible for mentoring, coaching, training and analyzing branch sales colleagues in a variety of roles (BM, Banker, Universal Banker and Teller); specifically tasked with working alongside branch colleagues to provide sales and service coaching in an effort to increase overall performance and customer satisfaction. Responsibilities also include designing and facilitating individual and team training courses, skill builds, and preparing educational material as needed.

Duties and Responsibilities

Develops proactive, strategic ideas through thought leadership to assist colleagues with meeting sales goals, uncovering customer needs and training to the sales playbook.

Emphasis on conducting side by side coaching to retail branch colleagues across the bank footprint and provides detailed summary of coaching plans to leadership. This includes joint calls and appointments with customers.

Serves as the subject matter expert in supporting sales staff based on best practice sales techniques and defined sales process for retail branches.

Proactively reaches out to the sales team to uncover inefficiencies in navigation through platforms and processes with special attention being paid to new colleagues and helping them become productive in a timely manner.

Partners with leadership to identify and analyze areasof sales opportunities for products and/or services in support of business goals; monitors the overall effectiveness throughout the sales process.

Regularly schedules sales training and workshops and/or skill build clinics focused on a variety of topics; products, services, sales process, sales conversations, customer experience, etc.

Develops and maintains training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials, and other resources.

Ability to report and present to management learnings and efficiencies that can be gained by working directly with branch sales colleagues in the field.

Ability to travel to retail branch offices around the bank footprint.

Prepares newly hired branch colleagues for sales process by developing individual coaching plans.

Maintains a good working relationship with bank employees in other departments. Demonstrates the ability to work independently. Highly motivated to work as a team player to contribute to the success of the department and organization.

Requires S.A.F.E. Act certification. Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act.

Performs other duties as assigned.

Education:

Requires a four-year degree or equivalent in a business-related field such as finance, business administration or accounting.

Experience:

Ten plus years of general business experience required, five to ten years of specialized experience with proven sales success required. Successful completion of the retail training program required.

Physical Demands:

Operates a keypad device: 50-75% of the day; operates electronic equipment: 25% of the day. This position does require travel to alternate locations (local) 60-75% and overnights 10% of the time. Possess the ability to focus visually at a close distance of 18"-20" for a period of up to 75% of the business day. Routinely lifts 10 pounds a couple of times per day to move computer equipment and supplies as it relates to travel. This position can be performed at multiple locations.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.

For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range:

$65,000.00 - $161,700.00

EEO/AA Minority/Female/Disability/Veteran

Similar Jobs

Business Banking Relationship Manager I

Citizens • Media, PA • 3h ago

Finance, Accounting & Banking

Description At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships...

3h ago

Go to Apply

Accountant

Alloy Surfaces Company, Inc. • Aston, PA • 4h ago

Finance, Accounting & Banking

JOB SUMMARY The Accountant for Alloy Surfaces Company (ASC) is responsible for supporting accounting and finance functions and performing crucial accounting and finance activities, including journal entries, account reco...

4h ago

Go to Apply

credit analyst

Kendall Electric Inc • Conshohocken, PA • 2d ago

Finance, Accounting & Banking

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Co...

2d ago

Go to Apply

Accounting Tech III

County of Montgomery • Norristown, PA • 3d ago

Finance, Accounting & Banking

SUMMARY Primary responsibilities include the preparations and execution of all necessary entries into the general ledger accounting system in order to maintain the general ledger in accordance with generally accepted acc...

3d ago

Go to Apply

Marketing Lead - Equipment Finance

M&T Bank • Wilmington, DE • 5d ago

Finance, Accounting & Banking

Overview: Serves as the strategic marketing lead for one or more lines of business, partnering closely with business leaders to understand growth objectives, market opportunities, customer needs, and business challenges....

5d ago

Go to Apply

Accountant/Bookkeeper

Robert Half • Norristown, PA • 6d ago

Finance, Accounting & Banking

Description We have teamed up with a thriving services corporation on their search for an Accountant/Bookkeeper with proven experience working in a small company setting. In this role, you will assist with accounts payab...

6d ago

Go to Apply

Associate Banker II - 2600 MacDade Boulevard, Holmes, PA (Full Time)

TD Bank • Holmes, PA • 6d ago

Finance, Accounting & Banking

Onsite Holmes, Pennsylvania Full time R_1515181 Work Location: Holmes, Pennsylvania, United States of America Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opport...

6d ago

Go to Apply

Accounts Receivable Specialist

Aston Carter • Garnet Valley, PA • 6d ago

Finance, Accounting & Banking

Accounts Receivable Specialist Job Description The Accounts Receivable Specialist manages the full accounts receivable cycle, ensuring accurate billing, timely cash application, and effective collections to maintain the...

6d ago

Go to Apply

Business Manager | Strategy & Analytics for Bank Modernization

Capital One • Wilmington, DE • 1w ago

Finance, Accounting & Banking

Business Manager | Strategy & Analytics for Bank Modernization Capital One is executing a major transformation of its core banking technology infrastructure - replacing legacy systems with a modern, cloud-native plat...

1w ago

Go to Apply

Natl Products and Solutions Mgr- Residential Mortgage

City National Bank • Newark, DE • 1w ago

Finance, Accounting & Banking

NATIONAL PRODUCT AND CHANNEL SOLUTIONS MANAGER WHAT IS THE OPPORTUNITY? Reporting to the Head of RBC U.S. Mortgage, the National Product and Channel Solutions Manager is the key leader developing integrated solutions tha...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)