Vice President, Consumer Banking Control Manager
Columbus, OH, United States
Job Information
Job Identification 210799825
Job Category Control Officers
Business Unit Consumer & Community Banking
Posting Date 10/13/2026, 05:41 PM
Locations 1111 Polaris Pkwy, Columbus, OH, 43240, US
Job Schedule Full time
Job Shift Day
Job Description
Help shape the future of risk and control management at JPMorganChase. In this role, you will strengthen how we identify, escalate, and remediate risks through a modern, integrated control framework. You will partner across control functions and business leaders to improve outcomes and transparency. If you enjoy leading change, using data to solve problems, and raising the bar on controls, this role offers meaningful impact.
As a Vice President Control Manager in Consumer and Community Banking, you lead the buildout of an enhanced control framework that supports a continuous and integrated approach to risk assessment. You help us strengthen top-down risk analysis, real-time control issue detection and escalation, root cause analysis, and remediation. You work with partners across the firm to improve the control environment through practical use of data, automation, and clear governance, while supporting a culture of collaboration and continuous improvement.
Job responsibilities
Lead the design and execution of control strategies that proactively identify and mitigate compliance and operational risks
Build and enhance an integrated control framework that supports continuous risk assessment and monitoring
Execute top-down risk analysis to identify emerging risks, trends, and control gaps
Identify control issues in a timely manner and escalate concerns through established governance channels
Guide root cause analysis and remediation planning, including milestones, ownership, and closure validation
Apply data analytics, automation, and technology to improve monitoring, reporting, and control effectiveness
Lead anti-fraud and cybersecurity control initiatives to strengthen resilience to evolving threats
Partner with stakeholders across legal, compliance, audit, risk, and business teams to align on priorities and outcomes
Prepare and deliver clear, executive-ready updates and materials for senior leadership
Lead and develop team capability through coaching, inclusive collaboration, and continuous improvement practices
Required qualifications, capabilities, and skills
Minimum 7 years of experience in financial services with experience in controls, audit, quality assurance, or operational risk management
Demonstrated experience designing, implementing, or enhancing control frameworks and escalation procedures
Demonstrated experience leading control issue management, including documentation, root cause analysis, remediation planning, and follow-up validation
Demonstrated experience leading change management for complex initiatives, including stakeholder adoption and execution through completion
Demonstrated experience influencing cross-functional stakeholders across legal, compliance, audit, and risk organizations
Demonstrated experience managing complex stakeholder relationships and navigating competing priorities to reach shared outcomes
Demonstrated ability to produce executive-ready written materials and deliver clear presentations to senior management
Demonstrated experience leading teams or leading cross-functional workstreams in a highly regulated environment
Demonstrated analytical skills, including ability to synthesize data, evaluate trade-offs, and recommend risk-based decisions
Demonstrated experience using data analysis, automation, or technology-enabled reporting to improve control monitoring or governance
Preferred qualifications, capabilities and skills
Experience interpreting policies, procedures, and regulatory requirements to strengthen a risk and control environment
Experience leading anti-fraud and cybersecurity control initiatives within financial services
Experience identifying and executing high-impact automation opportunities to improve control effectiveness and reporting quality
Experience developing data literacy practices, including controls over data quality, reconciliation, and monitoring outputs
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
