Performs administrative office support-related work for department staff, the general public, and one or more projects and/or specialized programs. Work requires contact with middle and high-level managers and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.Essential Duties:Administrative Assistant II:Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.Maintains and updates office files/records/logs and suspense systems and a wide variety of automated systems in support of personnel, finance, budgeting, inventory, contracts, purchasing, and travel information.Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.Creates requisitions, blanket purchase orders, and enters receipts in PeopleSoft in support of the division or district.Coordinates travel services in accordance with state of Texas and Department laws and rules, to include making travel arrangements, securing transportation and lodging services, assisting employees in submitting expense reports for travel reimbursement; and responding to travel-related policy and procedure questions.Performs asset management to include surplus property and conducting inventory reviews and reconciliation: and serving as a primary contact for first-level technical support to include submitting tickets for malfunctioning hardware.Administrative Assistant III (in addition to Administrative Assistant II duties above): Receives requests for information, conducts background research, compiles pertinent data, and disseminates information.Reviews information going to the supervisor and highlights important matters; researches and providesadditional information as needed; briefs supervisor on background information needed for meetings.Performs other job responsibilities as assigned.
