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ICQA Manager

Ross Stores, Inc. • Brookshire, TX • 4h ago

GENERAL PURPOSE

The Manager, DC Inventory Control & Quality is responsible for:

Managing the collection, input and reporting of Inventory Control and Quality data
Coordination and planning of merchandise flow through the DC
Managing teams of Inventory Control Auditors, Quality Auditors, Data Entry Clerks and Ticket Room Associates through delegation to their supervisor staff or in person
Meeting daily with DC Management and Engineering to review and analyze quality and production data and to discuss action plans to improve DC performance
Identifying and analyzing loss (shrink) patterns in actual and adjusted inventory levels
Developing action plans that will ensure accuracy of the WMS
Researching, follow-up, processing and reporting the status of inventory management regarding shrink controls and accuracy benchmarks
Designing, review and modification of Inventory Control and Quality audit criteria, processes, procedures and reports
Interacting with both inter and intra departmental staff, from associate to DCVP's

These are the basic responsibilities of the DC Inventory Control & Quality Manager. The individual in this position will also be responsible for developing audits to collect data for special projects in cooperation with Engineering, Business Solutions, DC Operations, Finance and Training.

ESSENTIAL FUNCTIONS
Manage and report the following IC metrics by operational processing area:

Allocations from Hotel processed in (7) days or less

a. 7-days is a stem to stern objective, each of the hotel zones will need to have "

Allocations from Flow processing in (5) days of less

b. 5-days is a stem to stern objective, each of the operational areas will need to have "
Project Management

MOS/Damage

Shrink/Inventory Control/Ghosts (Utilize Inv. Adj. reporting)

Receipt Accuracy (Unit ID)

Other Related (RTV, Siphons, Sample Pulls, Business Solutions, etc.)

Manage and report the QA Key Metrics by operational processing area.

Ensure timely data collection and input for accuracy, time and production data for associates and areas. Manage the development of daily, weekly and monthly production plans. Manage the forecasting and correct placement of labor hours to achieve plan. Problem-solve production data errors or incomplete data.

Supervise and oversee activities of the Ticket Room (balancing Pre-ticket and Production needs. Recommend and implement distribution quality procedures).

Attend production meetings and assist in other projects as assigned.

Manage and report the QA Key Metrics by operational processing area.

Ensure timely data collection and input for accuracy, time and production data for associates and areas. Manage the development of daily, weekly and monthly production plans. Manage the forecasting and correct placement of labor hours to achieve plan. Problem-solve production data errors or incomplete data.

Supervise and oversee activities of the Ticket Room (balancing Pre-ticket and Production needs. Recommend and implement distribution quality procedures).

Attend production meetings and assist in other projects as assigned.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Adaptability

Interpersonal

Planning & Organizing

Leadership

Communication

Analysis & Judgment

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

Proven Leadership abilities

Detailed knowledge of distribution center processing, planning, scheduling, quality control techniques and managerial accounting.

Strong oral & written communication skills

Ability to analyze data using standard statistical techniques

Strong math skills and detail oriented

Proficient at Excel and Word software

Ability to interact professionally with all levels within the organization

Capable of lifting/pushing/pulling 40lbs occasionally

Sense of urgency is responding to needs of Associates and Managers. Maintain confidentiality of all reports and salary information.

EDUCATION / CERTIFICATIONS

4-year degree, technical preferred.

PHYSICAL REQUIREMENTS

Job requires ability to work in a warehouse environment, on a concrete floor all day

Requires continuous, standing, walking, hearing, pushing, and pulling

Consistent timeliness and regular attendance is necessary

Frequently reaching, bending, stooping, talking, hearing (audio equipment), handling objects with hands and lifting to 50 lbs

This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

SUPERVISORY RESPONSIBILITIES

Inventory Control Supervisors (All Shifts)

Quality Supervisors (All Shifts)

Ticket Room Supervisors (All Shifts)

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