Customer Service Associate

Walgreens • Middletown, RI • 8h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16 - $20.5 / Hourly

Similar Jobs

HUMAN RESOURCES SPECIALIST (MILITARY) (Title 32)

Air National Guard Units • East Greenwich, RI • 8h ago

Management & Administrative

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a HUMAN RESOURCES SPECIALIST (MILITARY) (Title 32), PD# D3026000 and is part of the RI Air National Guard (RIANG)....

8h ago

Go to Apply

Receptionist

Robert Half • Bristol, RI • 8h ago

Management & Administrative

Description We are looking for an experienced and dependable Receptionist to support daily front desk operations in Bristol, Rhode Island. This Contract position is ideal for someone who enjoys being the first point of c...

8h ago

Go to Apply

Receptionist

ManpowerGroup • Fairhaven, MA • 8h ago

Management & Administrative

Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have [Soft Skill 1], [Soft Sk...

8h ago

Go to Apply

Receptionist

Robert Half • Bristol, RI • 8h ago

Management & Administrative

8h ago

Go to Apply

Senior Manager, Compliance-New England Commercial Market

CVS Health • Providence, RI • 8h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

8h ago

Go to Apply

Program Manager, Product Data Operations

Meta • Providence, RI • 10h ago

Management & Administrative

Summary: Meta is seeking a Program Manager to lead AI solutions and product data operations programs that directly support Meta Superintelligence Lab. In this role, you will oversee end-to-end data operations programs sp...

10h ago

Go to Apply

Group Product Manager, FinHub

Coinbase • Providence, RI • 1w ago

Management & Administrative

Ready to do the most impactful work of your career? Athttps://www.coinbase.com/careers. Team/ Role Paragraph: FinHub owns how money moves at Coinbase. Every dollar and token that enters, leaves, or moves within the compa...

1w ago

Go to Apply

Sr. Account Manager

iCIMS • Providence, RI • 1w ago

Management & Administrative

Job Overview At ICIMS, we help our customers build winning workforces. Our Account Management team plays a critical role in enabling customers to unlock their full potential by attracting, engaging, hiring, and advancing...

1w ago

Go to Apply

Account Manager

CVS Health • Providence, RI • 1w ago

Management & Administrative

1w ago

Go to Apply

Supply Chain Project Manager

Akamai Technologies, Inc. • Providence, RI • 1w ago

Management & Administrative

Do you want to help Akamai build a fast, intelligent, and secure network operating on the edge? Would supporting the biggest global network excite you? Join our Supply Chain Management Team We provide support for Akamai'...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)