Customer Service Associate - Temporary

Walgreens • Glen Burnie, MD • 12h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Application Systems Manager

Intermountain Health • Annapolis, MD • 5h ago

Management & Administrative

Fully Remote SelectHealth - Murray Full time R185540 Job Description: The Application Systems Manager is responsible to oversee the day to day operations of a defined set of applications (clinical, administrative, or fin...

5h ago

Go to Apply

Office Assistant

Robert Half • Silver Spring, MD • 11h ago

Management & Administrative

Description We are seeking a detail-oriented and organized Office Assistant to support daily administrative operations and help ensure the office runs efficiently. This role is ideal for someone with strong communication...

11h ago

Go to Apply

Program Manager I

M&T Bank • Baltimore, MD • 11h ago

Management & Administrative

Overview The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic digital transformation program. The goals of the program are to grow revenue through...

11h ago

Go to Apply

HR Coordinator

Robert Half • Silver Spring, MD • 11h ago

Management & Administrative

Description We are seeking a detail-oriented HR Coordinator to support daily human resources operations and help ensure a positive employee experience. This role will assist with recruiting coordination, onboarding, empl...

11h ago

Go to Apply

Customer Service Associate

Walgreens • Baltimore, MD • 11h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

11h ago

Go to Apply

Commercial Account Manager

Nutanix • Baltimore, MD • 11h ago

Management & Administrative

Hungry, Humble, Honest, with Heart. The Opportunity As a Commercial Account Manager at Nutanix in the DMV area, you will have the opportunity to sell our cutting-edge products and solutions to Commercial customers in the...

11h ago

Go to Apply

Customer Service Associate

Dollar Tree • Owings Mills, MD • 11h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

11h ago

Go to Apply