CHEESE SHOP/CLERK

Kroger Family of Companies • Aspen, CO • 1d ago

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

RESPONSIBILITIES

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Offer product samples to help customers discover new items or products they inquire about

Inform customers of Cheese Shop specials

Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink

Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment

Adequately prepare, package, label and inventory ingredients in merchandise

Check product quality to ensure freshness. Review "sell by" dates and take appropriate action

Label, stock and inventory department merchandise

Report product ordering/shipping discrepancies to the department manager

Understand the store's layout and be able to locate products when requested by customer

Stay current with present, future, seasonal and special ads

Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory

Adhere to all food safety regulations and guidelines

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS MinimumPosition Qualifications:

Effective communication skills

Knowledge of basic math (counting, addition, and subtraction)

Ability to handle stressful situations

Desired Previous Job Experience

High school education or equivalent

Comparable Retail experience

$22.40 - $26.80 per hour

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