Entry-Level Auto Finance Representative
Onsite | Irving, TX | Contract-to-Hire
$18.50-$23.50/hr
Ready to launch your career in the auto finance industry? We're hiring multiple entry-level representatives across three departments, and we're looking for individuals who are eager to learn, grow, and build a long-term career.
We are hiring for three roles, and candidates should be open to any of these positions:
Customer Accounts Representative
Customer Care Representative
Title Associate - Customer Support
You'll receive full training, plus opportunities to cross-train and grow.
Customer Accounts Representative
Schedule:
Mon-Fri: 8 AM-5 PM
Two late shifts weekly: 11 AM-8 PM (never Fridays)
Every other Saturday: 8 AM-12 PM
One week each month: 7 AM-4 PM + Saturday 7 AM-12 PM
What You'll Do:
Make friendly, early-stage courtesy calls to customers 1-29 days past due on payments
Help customers with payment setups, auto-pay enrollment, and account updates
Assist with password resets or login issues
No heavy collections. Escalation teams handle those accounts.
Customer Care Representative
Schedule:
Mon-Fri: 8 AM-5 PM or 9 AM-6 PM
One Saturday per month: 8 AM-12 PM
What You'll Do:
Take inbound calls and support customers with:
Account questions
Payment options
Title requests
Website/login help
Title Associate - Customer Support
Schedule:
Mon-Fri: 8 AM-5 PM
May occasionally work 7 AM-4 PM or 9 AM-6 PM
Based on business needs, two Saturdays per month from 8 AM-12 PM may be required
Up to 3 hours of overtime per week may be required based on business needs
What You'll Do:
Provide customer service support through approximately 10-20 inbound and outbound calls each day with customers, dealerships, and DMV offices
Research and resolve title-related questions and issues
Process title documents and assist with lien perfection
Communicate with dealerships and state DMV offices to help resolve title issues
Escalate more complicated issues to peers or leadership when necessary
Maintain accurate documentation and complete administrative tasks in a timely manner
Identify recurring issues, process gaps, or trends and communicate findings to leadership
Work independently while meeting productivity and quality expectations
Collaborate with the team to meet departmental service goals
Who We're Looking For
Bachelor's degree required
1+ year of customer service experience (call center experience is a plus)
Excellent communication and problem-solving skills
Fast learner with strong attention to detail
Basic computer and data-entry skills
Reliable, adaptable, and eager to grow
Comfortable communicating with customers and handling detailed account information
Able to work independently while also contributing to a team environment
Open to being considered for Customer Accounts, Customer Care, or Title Associate based on experience and business needs
Why You'll Love This Opportunity
Clear career path in the auto finance industry
Full training provided, making this a great opportunity for new grads and early-career candidates
Opportunity to gain experience across customer service, account management, and title operations
Supportive team environment
Competitive pay and benefits
Contract-to-hire opportunity with long-term growth potential
westpriority26
Job Type & Location
This is a Contract to Hire position based out of IRVING, TX.
Pay and Benefits
The pay range for this position is $23.00 - $25.50/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in IRVING,TX.
Application Deadline
This position is anticipated to close on Oct 8, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
