Manager of Billing and Rates

South Central Power Company • Lancaster, OH • 5h ago

South Central Power Company, Ohio's largest electric cooperative, has an immediate opening for a Manager of Billing and Rates at our Lancaster, Ohio location.

The Manager of Billing and Rates is responsible for leading the Cooperative's billing operations and rate administration functions while driving accuracy, efficiency, and continuous improvement across billing processes. This role combines leadership, financial and operational analysis, strategic planning to ensure accurate billing, and support sound rate planning and financial decisions to enhance member satisfaction.

What you'll be doing

Lead and develop a team focused on billing operations, rate administration, and exceptional member service.

Oversee accurate, timely billing and ensure members receive clear, easy-to-understand bills.

Drive process and technology improvements that enhance efficiency, billing accuracy, and the member experience.

Manage utility rate implementation, billing systems, and vendor partnerships.

Analyze billing, usage, and revenue data to support forecasting, financial planning, and strategic decision-making.

Collaborate across departments to resolve complex billing issues, support operational initiatives, and maintain compliance with Cooperative policies and rate schedules.

What the job requires

A Bachelor's degree in business administration, finance, accounting, economics, or a related field is required. Relevant experience in utility billing, rate administration, financial analysis, or customer service management may be considered in lieu of a degree.

Minimum of three years of utility or allied industry experience is required. Experience with utility billing, rate implementation, cost-of-service or rate analysis, process improvement, and a customer information or billing system is preferred.

Supervisory/leadership experience required.

The ideal candidate will be a collaborative and analytical leader with strong problem-solving, organizational, and attention-to-detail skills, as well as a passion for continuous improvement and exceptional member service.

This role requires the ability to interpret utility rate schedules, analyze large data sets, reconcile complex reports, lead change initiatives, supervise and develop personnel, manage multiple priorities, and communicate effectively with a wide range of internal and external stakeholders.

The successful candidate must be able to leverage technology and data to drive informed decision-making and operational excellence. Proficiency with Microsoft Word and Excel is required. Experience with iVue or a similar customer information system (CIS), utility billing applications, and data analysis or reporting tools is preferred.

We offer a competitive salary and strong benefits package, and this position is eligible for hybrid remote work. Apply to join our team today!

EEO - Minorities/Females/Disabled/Veterans

South Central Power Company is a drug free workplace.

We do not offer visa sponsorship or accept candidates on work visas at this time.

Similar Jobs

Relationship Banker 1

U.S. Bank • Reynoldsburg, OH • 6h ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

6h ago

Go to Apply

Teller- Lancaster Downtown Office

PARK NATIONAL BANK • Lancaster, OH • 3d ago

Finance, Accounting & Banking

Description Role not eligible for sponsorship RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards....

3d ago

Go to Apply

Staff Accountant

Robert Half • Etna, OH • 6d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Staff Accountant to join a team in Etna, Ohio in a contract capacity with permanent potential. This position will support core accounting operations by managing close acti...

6d ago

Go to Apply

Accountant

Robert Half • Granville, OH • 1w ago

Finance, Accounting & Banking

Description We are looking for a part-time Accountant to support key financial operations for a Long-term Contract assignment based in Granville, Ohio. This role is ideal for someone who brings strong accounting fundamen...

1w ago

Go to Apply

Personal Banker Associate II

Fifth Third Bank, N.A. • Pickerington, OH • 1w ago

Finance, Accounting & Banking

Pickerington, OH Full time R72750 Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION:...

1w ago

Go to Apply

Personal Banker Associate I

Fifth Third Bank, N.A. • Reynoldsburg, OH • 1w ago

Finance, Accounting & Banking

Reynoldsburg, OH Full time R72751 Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION:...

1w ago

Go to Apply

Personal Banker Associate II

Fifth Third Bank, N.A. • Reynoldsburg, OH • 1w ago

Finance, Accounting & Banking

Reynoldsburg, OH Full time R72749 Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION:...

1w ago

Go to Apply

Personal Banker Associate I

Fifth Third Bank, N.A. • Pickerington, OH • 1w ago

Finance, Accounting & Banking

Pickerington, OH Full time R72746 Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION:...

1w ago

Go to Apply

Associate Relationship Banker - Pickerington North - Pickerington, OH

JPMorgan Chase • Pickerington, OH • 3w ago

Finance, Accounting & Banking

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect...

3w ago

Go to Apply

Mortgage Loan Originator

Fifth Third Bank, N.A. • Reynoldsburg, OH • 4w ago

Finance, Accounting & Banking

Reynoldsburg, OH Full time R72091 Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION...

4w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)