Summary You will serve as a SUPERVISORY HUMAN RESOURCES SPECIALIST (EMPLOYEE BENEFITS) in the Civilian Benefits Center of OFFICE OF CIVILIAN HUMAN RESOURCES OPERATIONS. Before applying, you're encouraged to learn more about federal human resources careers by visiting the HR Career Compass at: www.OPM.gov/HRCareerCompass. Responsibilities You will supervise a staff responsible for retirement and/or benefits advising and assisting as well as processing services for civilians throughout the Department of the Navy (DON) and United States Marine Corps (USMC). You will provide expert advice and guidance on complex issues to subordinate staff, Office of Civilian Human Resources (OCHR) Operations leadership, and external DON and USMC customers. You will interpret and implement higher level policies, guidelines and directives and develop and/or update Civilian Benefits Center (CBC) instructions, processes and procedures. You will compose responses and write letters to customer inquiries for appropriate signature, and draft responses to Congressional Inquiries. You will serve as a troubleshooter for complex retirement and benefits issues. You will draft DON Standard Operating Procedures (SOPs)/ Common Business Processes (CBPs) as required. You will support audits, assessments and assist visits, as required, by providing requested documentation and data, responding to inquiries, providing administrative support as necessary, and taking corrective action. You will plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work. You will develop performance plans, evaluate performance, provide advice, counsel or instruct the team on both work and administrative matters, interview candidates for positions, and recommend appointment, promotion or reassignment to positions. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Serving as a subject matter expert in federal retirement systems and/or benefits programs, providing advice and guidance to subordinate staff, leadership, and external customers, and troubleshooting complex retirement and benefits issues. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP applicants: In addition to meeting all minimum qualification and eligibility requirements, ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. A well-qualified ICTAP applicant is one who possesses the competencies and experience to perform the duties of the position successfully with orientation to learn/understand the activities, procedures, policies and processes. Demonstrated work experience in the occupation is typically qualifying for placement. This criterion cannot be met by education and training. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
