Medical Receptionist

Robert Half • Taunton, MA • 53min ago

Description We are looking for a detail-oriented Medical Receptionist to support daily administrative and patient-facing operations in Taunton, Massachusetts. This Long-term Contract position plays an important role in maintaining accurate records, coordinating insurance-related tasks, and ensuring clients receive a welcoming and organized experience throughout their care journey. The ideal candidate is comfortable working with healthcare software, managing documentation, and communicating effectively with patients, guardians, providers, and insurance representatives.

Responsibilities:

Process and monitor claims information, enter data accurately, and investigate any billing inconsistencies to support timely follow-up and resolution.

Confirm insurance eligibility and coverage for both incoming and current clients by contacting payers and documenting benefit details clearly.

Maintain complete, current, and confidential medical records while ensuring client files are organized and compliant with documentation standards.

Open, update, and close client cases in the electronic health record system and upload required forms and supporting documents into each chart.

Coordinate paperwork completion by tracking missing signatures, obtaining provider approvals, and confirming guardian authorization when applicable.

Support intake activities for new clients, including preparing admission documents, entering referral details, and placing clients into the appropriate program groups.

Welcome new clients to the program, provide basic orientation, answer questions, and help create a positive first impression of the office.

Prepare outgoing correspondence to primary care providers, manage PT-1 requests and renewals, maintain schedules, and handle routine office mail and supply ordering. Requirements - Previous experience in a medical reception, healthcare administrative, or front office support role.

Working knowledge of insurance verification, claims handling, patient scheduling, and medical documentation processes.

Proficiency with electronic health record platforms and healthcare software such as Allscripts, Cerner, Dentrix, Eaglesoft, or similar systems.

Ability to answer inbound calls professionally, communicate clearly with patients and external partners, and manage multiple tasks in a fast-paced setting.

Strong attention to detail with the ability to review charts, identify missing information, and maintain accurate records.

Familiarity with billing support functions, patient check-in procedures, and general office coordination activities.

Commitment to protecting confidential patient information and handling sensitive records with discretion. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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