Restaurant Technology Specialist

McDonald's • Milwaukee, WI • 3h ago

Description

We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users - managers, crew, and customers - can effectively use the technology in the restaurants.

Responsibilities

The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization's restaurants.

Duties of this position include the following:

Upgrades: Perform certain self-installs and OS upgrades

Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment

Troubleshooting: Provide in house technology support to triage issues on-site and over the phone

Development: Train, develop and lead an organization of OTPs for restaurant-level support.

Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed

Perks and Benefits

Competitive pay starting at $18

4 college credit hours for attending OTP Pro class

Tuition reimbursement and/or educational assistance through Archways to Opportunity

Employee discounts and free meals during shifts

Qualifications

Must have valid driver's license and insurance.

Must have reliable transportation. This is a travel position requiring travel between multiple restaurant locations as business needs dictate.

Must be available to be on call and respond to restaurant technology or operational support needs when necessary.

Must be willing and able to travel to any of the following restaurant locations:

27th Street & Capitol Drive

81st Street & Brown Deer Road

Good Hope Road & Teutonia Avenue

76th Street & Appleton Avenue

84th Street & Greenfield Avenue

43rd Street & National Avenue

49th Street & Hampton Avenue

Responsible with good attention to detail and strong time management skills

Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs

Self-motivated with a thirst for knowledge

Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion

Ability to travel to restaurants located in [insert location cities]

Ability to lift up to 50 pounds

Must be 18 years old to apply

Additional Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA.?This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant.?However, this franchisee is a separate company and a separate?employer from McDonald's USA.?Thus, if you are hired for the job described in this posting, the franchisee will be your?employer, not McDonald's USA.?Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.?McDonald's USA has no control over employment matters at the restaurant.?McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

Requsition ID: PDXMCB3726640-1A49-4AED-A17D-6289914D5577_68736

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Similar Jobs

Electrician Maintenance

PPG INDUSTRIES INC • Oak Creek, WI • 36min ago

Retail & Hospitality

JOB REQUIREMENTS: Immediately Hiring! Maintenance Mechanic, Oak Creek, WI Starting pay: \$33.40 plus \$.80 shift differential Shift; Evening: 2:30pm-11:00pm As a Maintenance Mechanic you will be a crucial part of our ope...

36min ago

Go to Apply

Restaurant Technology Specialist

McDonald's • Milwaukee, WI • 3h ago

Retail & Hospitality

Description We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the high...

3h ago

Go to Apply

Restaurant Technology Specialist

McDonald's • West Milwaukee, WI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Restaurant Technology Specialist

McDonald's • West Allis, WI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Restaurant Technology Specialist

McDonald's • Milwaukee, WI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Restaurant Technology Specialist

McDonald's • Milwaukee, WI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Restaurant Technology Specialist

McDonald's • Milwaukee, WI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Cook

SOUTHERN WISCONSIN CENTER • Union Grove, WI • 4h ago

Retail & Hospitality

JOB REQUIREMENTS: Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias. As a Cook at SWC, you will Assist in the preparation, identification, distribution, and storage of...

4h ago

Go to Apply

Hotel Guest Service Rep

Kinseth Hospitality Companies • Oak Creek, WI • 11h ago

Retail & Hospitality

What we offer: Health, Dental, Vision and other benefits available DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service...

11h ago

Go to Apply

Hotel Night Auditor

Kinseth Hospitality Companies • Oak Creek, WI • 11h ago

Retail & Hospitality

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)