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Senior Catering Services Manager - Palmer House Hilton

Hilton • Chicago, IL • 1h ago

Job Identification: 223891

Job Category: Catering and Event Services

Job Schedule: Full time

Salary $65k or more based on exp

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Senior Catering Services Manager , you're not just overseeing the planning and execution of catered events - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Grow catering market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business

Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business

Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience

Oversee event coordination: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience

Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The ideal candidate will also bring experience working on weddings and ethnic weddings, galas, high-end social events, and union events.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.

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