Customer Service Associate - Temporary

Walgreens • Knoxville, TN • 1d ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Surveys Section Head / Manager

Johnson, Mirmiran, and Thompson Inc. • Knoxville, TN • 20h ago

Management & Administrative

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and re...

20h ago

Go to Apply

Business Office Manager

Diversicare Healthcare Services & Diversicare Ther • Knoxville, TN • 5d ago

Management & Administrative

Overview At Diversicare, we're more than just a company - we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we...

5d ago

Go to Apply

Laundry Manager - Club Wyndham Smoky Mountains

Travel + Leisure Co. • Sevierville, TN • 6d ago

Management & Administrative

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

6d ago

Go to Apply

Customer Service Associate

Walgreens • Knoxville, TN • 1w ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Maryville, TN • 1w ago

Management & Administrative

1w ago

Go to Apply

Admitting Clerk

Community Health Systems • Powell, TN • 1w ago

Management & Administrative

Job Summary The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional custo...

1w ago

Go to Apply

Analyst, Customer Data

Electric Power Research Institute • Knoxville, TN • 1w ago

Management & Administrative

Knoxville, TN Dallas, TX Charlotte, NC Full time REQ-4106 Job Title: Analyst, Customer Data Location: Charlotte, NC, Dallas, TX, Knoxville, TN Job Summary and Description: The Customer Data Analyst I supports the accurac...

1w ago

Go to Apply

Frontline Sales Manager

Travel + Leisure Co. • Sevierville, TN • 1w ago

Management & Administrative

1w ago

Go to Apply

Territory Sales Manager - Specialty (Chattanooga/Knoxville, TN)

Sumitomo Pharma • Knoxville, TN • 1w ago

Management & Administrative

US-TN-Chattanooga US-TN-Knoxville Full time R01486 Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient n...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Pigeon Forge, TN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)