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BDC Administrator

Lithia & Driveway • Troy, NY • 2h ago

Troy Subaru, Troy, NY 12180

Full time

R117780

Dealership:L0751 Subaru of Troy

Subaru of Troy

Appointment Setter/Call Center (Internet & Phone Sales)

The appointment setter (or BDC Admin) uses their selling ability, phone manner and email communications to get clients in the door. Required tasks include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with every customer.

You will report to the General Sales Manager.

This is an on-site position in Albany, NY

Essential Duties:

You will answer all incoming phone calls and schedule a sales appointment.

You will contact Internet Customers by email, phone, and text to schedule a Sales appointment.

Determine with the Sales Department if you kept the appointment and what the outcome was.

Exceed monthly goals.

Other responsibilities as assigned.

Qualifications:

2+ years experience with sales or Telemarketing, preferable.

2+ years of experience in the following fields: phone sales, business development, customer service, preferable.

Professional with all potential clients/customers.

Work individually or in a team.

Meet goals

Computer experience and able to @type.

Est. Annual Compensation: $48,000 to $80,000

Actual pay offered may vary depending on experience, job-related knowledge/bonus/commission, location. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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