Catering and Sales Coordinator

Michigan State University(MSU) • East Lansing, MI • 1d ago

Position Summary

Summary:

The Kellogg Center's Sales Manager is responsible for driving revenue growth through the development, management, and expansion of business within assigned market segments. This position generates revenue from group guest rooms, meeting spaces, catering, and conferences by building strong client relationships, identifying new business opportunities, and maximizing utilization of Kellogg Hotel & Conference Center facilities.

In 2026, Kellogg Center celebrates 75 years of serving Spartans and the surrounding MSU community, and the Sales Manager plays a key role in the past, continued, and future success of the Kellogg Center.

As a division of Culinary Services and Residential and Hospitality Services, the Kellogg team proudly embodies the Residential and Hospitality Services (RHS) mission and values:

We empower all Spartans to succeed by creating holistic and engaging residential, culinary, recreational, and hospitality experiences that shape life outside the classroom and beyond graduation.

Belonging | We support the well-being of the community, inclusively, with care and respect.

Partnership | We embrace teamwork and collaboration, supporting each other and the community.

Stewardship | We take pride in doing what is best for current and future Spartans as stewards of the resources entrusted to us.

Learning and Development | We stay curious by exploring opportunities to learn and innovate.

Safety | We prioritize the safety of Spartans, striving to create environments that foster security and trust.

Culinary Services website:

Kellogg Hotel and Conference Center website:

All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency conditions, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension.

Position Duties:

The Sales Manager serves as a trusted advisor to clients throughout the sales process, from prospecting and contract negotiation through event transition and execution. The position collaborates closely with Catering, Hotel Operations, Revenue Management, Marketing, and other internal partners to ensure exceptional customer experiences while achieving revenue goals.

Essential Duties and Responsibilities

Sales & Business Development

Develop and maintain a portfolio of existing accounts while actively prospecting and securing new business.

Generate group room nights, meeting space, catering, and conference revenue within assigned market segments.

Conduct sales calls, site inspections, presentations, and client meetings to promote Kellogg Hotel & Conference Center.

Negotiate contracts, guest room rates, meeting packages, and catering agreements to maximize revenues and profitability.

Develop and execute strategic sales plans to achieve monthly, quarterly, and annual revenue goals.

Monitor competitive market trends and identify opportunities to increase market share.

Participate in trade shows, industry events, community organizations, and professional associations to generate leads and strengthen brand awareness.

Client Relationship Management **

Build and maintain strong relationships with clients, meeting planners, university departments, associations, corporations, and community organizations.

Respond promptly to inquiries, requests

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