Alliance Account Manager

BORDER STATES INDUSTRIES INC • Pewaukee, WI • 1h ago

JOB REQUIREMENTS: Be part of a growing, successful company in an
exciting and challenging field. Border States is 100% employee-owned,
which means you\'re empowered to make decisions, find solutions and
receive rewards for your hard work. This position will be located in:
Pewaukee, WI Application Deadline: October 2, 2026 or Posted Until
Filled Please note that the position may be filled before or after the
listed application deadline. Applications will only be accepted while
the posting remains active. Job Summary Supports vision and direction
established by the Alliance Director/Manager when managing assigned
alliance account relationships. Responsible for activities to drive
innovation, continuous improvement and customer satisfaction.
Coordinates branch and corporate resources and activities for customer
development, project implementation, integration and retention.
Formulates and articulates methods and plans for customer business
process enhancements in the areas of procurement, logistics, operations,
technology, and finance. Develops and maintains successful long-term
alliance customer management relationships. Responsibilities Essential
Functions Implements and maintains strategies and relationships for the
alliance customer while serving as the key contact and advocate.
Participates in the development and implementation of annual plans and
supports long-term goals and direction with the regional management for
assigned alliance accounts. Ensures there is agreement compliance,
customer satisfaction, relationship and process integration, core team
communication and follow through for assigned alliance customers.
Ensures consistent, accurate communication between the alliance customer
and Border States. Uses established performance metrics to help drive
continuous improvement. Collaborates with company sourcing, engineering
and customer standards to ensure lowest total cost and supply chain
continuity for the alliance customer. Participates in providing
forecasts, strategy planning, coordination of initiatives,
presentations, product category strategies, use of measurement tools,
planning and coordination of annual efforts, resource deployment, and
service management. Seeks out and identifies performance and internal
relationship concerns and reports those concerns to executive management
and helps develop issue resolution plans. Participates in established
core team meetings. Participates in the development and implementation
of short-term objectives and action plans to support overall
satisfaction and retention of alliance customers, company and customer
strategies, sales development, demand forecasting, proposal
coordination, presentations, financial projections, cross market
strategies, and measurement tools for assigned alliance customers.
Provides input into the development of new supply chain solutions,
systems, technology, methods, ideas, innovations... For full info
follow application link. EOE AA M/F/VET/DISABILITY ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A304C0649C334A96

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