Continuing Education Manager, Information Technology Programs
POSITION DETAILS
This position is grant-funded and annual appointment is contingent upon continued funding.
The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
The Continuing Education Manager provides high level academic, operational, and strategic leadership for BMCC's Information Technology Training Programs and Apprenticeships within the Center for Continuing Education and Workforce Development (CEWD). Reporting to the Director of Continuing Education and Workforce Development - Information Technology & Apprenticeship Programs, the Manager is responsible for overall department performance, including meeting tuition-based enrollment targets, revenue goals, and grant-funded outcomes.
The Manager oversees complex program operations, manages curriculum and student success systems, and serves as a senior liaison between BMCC, partners, faculty, industry stakeholders, and external organizations.
This role requires strong business acumen, data-driven decision making, project management skills, and the ability to lead multi-functional teams in a fast-paced environment delivering high-achieving results. The Manager contributes to institutional planning, student assessment, and program development while ensuring compliance with CUNY, BMCC, and funder requirements.
POSITION DETAILS:
-Provide strategic oversight into the design, implementation, and continuous improvement of specialized Technology workforce training programs and tuition courses, with a focus on scaling enrollment and maximizing program revenue
-Co-develop and execute recruitment, outreach, marketing, and enrollment strategies to meet or exceed enrollments in tuition courses and training programs
-Supervise staff and ensure team accountability for achieving program recruitment, revenue, and outcome goals.
-Monitor and manage program revenue performance, including tuition generation and alignment with annual financial goals.
-Ensures all grant-funded programs meet contractual performance metrics, including enrollment completion, credential attainment, and job placement outcomes.
-Manage all academic operations for students enrolled in the IT program coursework, including registration, withdrawals, grade submission, and dissemination of academic records.
-Implement and monitor academic program development and outcomes; recommend enhancements to processes, student learning outcomes, completions, and employment success.
-Lead the coordination of targeted academic and social emotional interventions in collaboration with additional tutoring, mid-course assessment, career counseling, and student support services.
-Analyze student performance data, exam results, and college & career readiness indicators to inform program improvements and growth strategies
-Lead info-sessions, open house, and design program presentations to offer potential students various career pathways in both grant and tuition courses.
-Serve as a primary liaison between BMCC and partners, cultivating strong relationships with faculty, administrators, and external partners that support enrollment growth, stackable credentials, and employment outcomes
-Manage communications, agendas, and follow-up across the division for regular faculty, staff, and instructors.
-Prepare analytical, statistical, and narrative reports for internal and external stakeholders.
-Act on behalf of the Director when required, exercising sound judgment within institutional guidelines.
-Manage tax levy and grant budgets, including forecasting, calendar outline, mid-year reporting, and compliance monitoring. Ensure alignment between spending and revenue and performance targets.
-Support grant proposal development, reporting, and funder relations.
-Lead development of student policy manuals, student agreements, and digital content on website to elevate program outreach.
-Be a liaison between new hires and human resources on boarding efforts: create PAF's, offer letters, and provide relevant communications.
-Work with vendors and ensure that new vendor documentation is submitted to Central Office; act as a liaison between the Procurement Office, and potential vendors.
-Maintain a flexible work schedule, including some evenings and weekends, to support program needs.
-Performs related duties as assigned.
QUALIFICATIONS
MINIMUM
-Bachelor's degree and six years' related experience required.
PREFERRED
-Master's degree in education, public administration, technology, or a related field.
-At least 3 years of program management and supervisory experience.
-Experience working with adult learners from underserved populations
-Knowledge of Technology sector with understanding of industry-recognized certifications and stackable credential models.
-Demonstrated ability to analyze quantitative and qualitative data for program improvement.
-Experience managing budgets, grants, or externally funded projects.
-Strong writing, communication, and presentation skills.
-Experience supervising professional staff and leading multi-functional teams.
-Possession of the core competencies determined to be required at the time of hire.
-Significant project management experience, especially with projects involving multiple partners and the use of data to track program performance.
CUNY TITLE OVERVIEW
Manages the Continuing Education Office and designs, develops, and implements instructional programs and activities, coordinating with other College support systems.
Oversees the general operation of the Continuing Education Office; hires and manages staff; oversees registration, payments, and other office activities
Designs and makes recommendations to Director for academic, outreach, general training, and certificate programs
Develops and writes grant proposals
Hires faculty and coordinates teaching schedules
Observes classes, analyzes student evaluations, and performs faculty evaluations
Orients new faculty and acts as liaison to resolve faculty issues
Plans and implements advertising campaigns and designs marketing and other program materials
Maintains financial information such as tuition payments, material costs, and faculty payroll
Develops mailing lists and analyzes marketing strategies and student profiles
Acts as a liaison between the Continuing Education Office and other internal and external units on co-operative and co-sponsored programs.
Job Title Name: Continuing Education Manager
CUNY TITLE
Higher Education Associate
FLSA
Exempt
COMPENSATION AND BENEFITS
Salary range is $76,848 - $89,777; Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\HRAM\FL.HRS\CG\SEARCH\FL.GBL?Page=HRS\APP\JBPST\FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=32766&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service ->Careers
CLOSING DATE
October 25, 2026
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32766
Location: Borough of Manhattan CC
