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Full-Time Teller

TELHIO CREDIT UNION INC • Hamilton, OH • 1h ago

Position: Full-Time Teller

Location:

601 Park Avenue

Hamilton, OH

Job Id: 1133

of Openings: 1

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

Position Summary:

The Teller is the "face" of Telhio Credit Union; this individual represents Telhio's image during all interactions with members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or drive through. The teller processes a variety of personal and business financial transactions for members and inform members about other Telhio products and services from which they could benefit. We are currently seeking a Full-Time Teller. Work hours during the week are 9am-6pm Monday - Friday and rotating Saturdays 9am - 1pm (40 hours/week).

Responsibilities:

Process all member and non-member transactions accurately and efficiently (i.e. cash withdrawals, deposits, loan payments).

Inform Members about products, services, and current promotions.

Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives.

Refer members to Relationship Bankers and Senior Bankers for further discovery sessions.

Establish and maintain strong relationships with members, providing exceptional service and financial guidance.

Maintains member confidence and protects credit union operations by keeping information confidential, cautioning others regarding potential breaches.

Balance cash drawers accurately.

Complies with credit union operations and security procedures by participating in all dual control functions.

Witness and assist in audits as requested.

Performs other tasks as requested by supervisors as they relate to the bank and its functions.

Performs other duties as assigned.

Comply with all policies and standards.

Required Qualifications:

High School Diploma or Equivalent (Required)

1-3 yrs. - Experience in a cash handling role. (Preferred)

Less than 1 year - Experience in Member/Customer Service (Preferred)

Effective communication skills (oral and written)

Strong organizational skills to provide a high level of accuracy in all transactions

Excellent Microsoft Office skills, ability to operate standard office machines needed to perform the

job, such as computer terminal, calculator/adding machine, copier, and fax machine

Possess team "attitude" and professionalism at all times

Demonstrates strong relationship building skills

Demonstrates strong member advisory skills

Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background

What you will earn:

Competitive pay

Opportunity to earn incentive pay

Benefits: several medical plan options, dental, free vision, free life and free disability insurance

Additional financial incentive programs for employees enrolled in our insurance

6% matching and immediately vested 401(k) plan

Generous schedule for paid holidays, vacation and personal time for a healthy work-life

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