Description
The Best Teams are Created and Maintained Here.
Job Summary
The Snow Specialist is responsible for supporting Branch Teams in Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety/training, production planning, start-up/shutdown processes, in-storm and post-storm responsibilities, and inventory/equipment management. This role also works with Branch Managers to achieve profit goals for the company while consistently improving market share.
Duties and Responsibilities:
Service Partner Identification & Engagement
Procurement/outreach
On-site visit (subcontractor office/yard) /Relationship development
Onboarding - General contract collection and compliance, including reference checking
Enroll service partner for planned job sites and introduction to branch team
Lead Subcontractor optimization to ensure quality and efficiency
Assist in subcontractor pricing reviews/negotiations
New Contract / Renewal Support
Support branch teams / COE team with new opportunities, renewal targets, service proposals and contract creation
Support the estimators with a collection of critical data needed to estimate properly
Estimate reviews
Support Snow book of business meetings
Coordinate with Account Managers to ensure CRM accuracy
Contract Compliance / Administration
Customer Contracts / Pricing Agreements
Regular review of contract collection status (how many contracts returned vs. outstanding)
Review key contract points on returned contracts (glaring cross-outs, etc.)
Coordinate with AM to ensure all contracts/pricing agreements are uploaded in CRM in a timely fashion
Ensures contracted prices align in the Snow billing workbook once verified
Subcontractor Compliance:
Assist Branch teams in the creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion)
Help in pricing negotiations
Assist in subcontractor document collection and compliance
Coordinate with Branch to ensure all subcontractor documents are uploaded in a timely fashion
Safety / Training
Participate in all aspects of snow training with DOSO, RSM, REM, and Director of EH&S
Production Planning
Coordinate with branch teams to validate Production/Snow Organizational Charts
Present for Org Chart reviews with DOSO, RSM and REM
Job scripting, production planning on larger opportunities
Start-up Process
Assist in the construction/location of salt bins/storage areas
Assist in Preseason Damage Inspections, including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports
Assist/confirm sites are staked by target dates
Coordinate rental delivery dates
Assist branch teams and REM with equipment preparations
Equipment/Inventory Management
Bulk Salt/Bagged Material Procurement
Maintain inventory tracking by 1st and 3rd person inspections
Order materials as needed, primary contact to salt provider
Monitor/assist pre-storm and post-storm equipment checks
Identify storage solutions
Ensure materials are stored properly
In-Storm / Post-Storm Responsibilities
Support Branch and COE teams, subcontractors with on site visits during active events
Aid Branch in Snow billing
Equipment Shutdown
Assist REM and branch teams in equipment testing and performance, repairs, and retired equipment.
Ensure all equipment and small tools are inventoried and stored properly
Shut-Down Process
Assist in deconstruction of salt bins/storage areas and ensure area is cleaned to client satisfaction
Assist in Post post-season damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports
Communicate to AM damages noted for communication to the customer with repair expectations
Communicate to the service partner any damage that needs repair, get scheduled dates
Ensure all documented damage is repaired to client satisfaction
Assist in Customer Signoff/Vendor retainage
Assist/confirm stakes are removed by target dates
Ensure rental equipment complies for return
Education and Experience:
2- or 4-year business-related degree; 2- or 4-year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without a degree
Minimum of 5 years supervisory experience in the snow and ice management arena
Able to drive all company vehicles
Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems
Manage multiple projects, deadlines, and demands
Resolve problems while keeping in mind the best interests of the company, client, and employees
Communicate and coordinate with multiple remote resources and team members
Make decisions, including unpopular ones, in the best interest of the company
Communicate clearly, comfortably, and effectively with clients, team members, and management
Prioritize and plan work to maximize efficiency
Work with numbers accurately
Complete paperwork accurately and timely
Good knowledge of industrial materials and equipment used in snow removal and landscaping
Good working knowledge of math and business formulas, including gross margin
Understanding of P & L statements
Physical Demands/Requirements:
Constant operation of a computer and other office productivity machinery, such as a calculator, photocopier, and computer printer
Position is sedentary; must be able to remain in a stationary position for a majority of the time
Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.
Work Environment:
The position functions in an indoor office work environment.
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
Compensation Pay Range:
$65,000 to $80,000
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.
It's Not Just a Team. It's One BrightView._
