At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Workday Center of Excellence (CoE) Delivery Lead
We are seeking an experienced and visionary Workday CoE Delivery Lead to establish and manage a high-performing offshore Workday delivery team. This leadership role is pivotal in building scalable delivery capabilities, ensuring excellence in implementation and support, and aligning offshore operations with the U.S.Bank Workday strategy.
Key Responsibilities
Lead and scale the offshore Workday Center of Excellence (CoE) , including hiring, onboarding, mentoring, and performance management of team members.
Lead security architecture and design reviews across Workday HCM, Finance, Payroll, Integrations, Extend, and third-party ecosystem components.
Oversee end-to-end delivery of Workday implementations, enhancements, integrations, and production support initiatives.
Partner with business leaders, HR, Finance, and technical stakeholders to align delivery outcomes with strategic objectives.
Establish and enforce Workday governance, configuration standards, delivery methodologies, and operational best practices .
Drive continuous improvement through automation, process optimization, and operational excellence initiatives.
Lead Workday integration , monitoring, and tenant management efforts to enhance platform reliability and performance.
Manage change control processes , including Change Advisory Board (CAB) activities, risk mitigation, and release readiness planning.
Serve as the primary escalation point for delivery issues while ensuring compliance with security, regulatory, and audit requirements.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Five to six years of relevant experience
Required Skills & Qualifications
Strong expertise in Workday HCM , Payroll , Financials , or other core Workday modules.
Hands-on experience with Workday Studio , Enterprise Interface Builder (EIB) , Core Connectors , PICOF , and Workday Extend .
Deep expertise in Workday Security Architecture , including role-based security, domain security policies, business process security, segregation of duties (SoD), and compliance controls.
Advanced knowledge of Workday Reporting , Security Administration , and Business Process Configuration .
Experience designing and supporting Workday integrations , data migration , tenant management , and enterprise architecture solutions.
Proven ability to lead offshore or global delivery teams within a Center of Excellence (CoE) or shared services environment.
Strong background in Agile delivery , including experience with Jira , Confluence , and scaled Agile frameworks.
Demonstrated success managing KPIs, SLAs, operational metrics , stakeholder communications, and executive reporting.
Excellent leadership, collaboration, and problem-solving skills with the ability to drive outcomes across cross-functional and geographically distributed teams.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
