Inside Sales Manager

Ferguson Enterprises, LLC. • San Diego, CA • 2h ago

San Diego, CA

Full time

R-140793

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Inside Sales Manager is responsible for managing a team of Sales Support Representatives (10 or more) with a focus on policy and strategy implementation in order to execute on sales goals, profitability.

Responsibilities:

Responsibilities include, but are not limited to, the following:

Support and enforce Sales Center expectations and goals, by driving and evaluating associate/team performance including adherence to key performance and quality indicators

Set, communicate and execute tactical direction to accomplish department goals and meet call and sales goals and deadlines

Fulfills a strategic plan and executes initiatives focused on growing sales, increasing profitability, and acquiring new customers

Perform routine call monitoring and associate coaching to address opportunities for improvement and share best practices that support delivery of world-class customer service

Monitor and distribute workload, drive productivity, and ensure effective work/life balance of team members

Deploy a set of sales processes, including the use of CRM systems, to create an efficient and effective sales process that maximizes sales, win rates and profit margins

Facilitate strong and lasting relationships with supplier partners at all levels of the organization to help provide powerful solutions options for our customers.

Work cross-functionally and collaborate with internal teams such as Sales, Marketing, Support, Product and Leadership

Monitor metrics for accuracy of tracking and outcomes related to account development and customer activity

Ensure appropriate staffing of associates to meet customer needs

Foster a high-performance, customer-first culture within the sales support team.

Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements

Develop and implement process improvements to streamline order entry, pricing, and customer communications.

Act as the primary point of contact for resolving customer inquiries, escalations, and complex order issues.

Qualifications:

Experience in sales support, inside sales, or customer service

Strong knowledge of order management, pricing strategies, and sales operations

Experience managing a team in a fast-paced customer-facing environment.

Strong communication, leadership and negotiation skills

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$7,125.00 - $11,391.67

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

Similar Jobs

Commercial Sales Manager

AutoZone, Inc. • Encinitas, CA • 2h ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

2h ago

Go to Apply

AI Security Senior Consultant

Deloitte • San Diego, CA • 3h ago

Management & Administrative

AI Security Senior Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the eve...

3h ago

Go to Apply

AI Security Manager

Deloitte • San Diego, CA • 3h ago

Management & Administrative

AI Security Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing...

3h ago

Go to Apply

Customer Account Executive Senior Analyst (Onsite)

RTX Corporation • Chula Vista, CA • 7h ago

Management & Administrative

Date Posted: 2026-09-18 Country: United States of America Location: US-CA-CHULA VISTA-B107 ~ 850 Lagoon Dr ~ BLDG 107, Mail Zone 1-C Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirement...

7h ago

Go to Apply

Operations Manager

CVS Health • Del Mar, CA • 7h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

7h ago

Go to Apply

Administrative Support Assistant

Seventh Dimension • Coronado, CA • 8h ago

Management & Administrative

Position: Administrative Support Assistant Type: Full-time Location: Coronado, CA Travel: Approximately three to four trips annually Contingent Upon Award Position Summary: The Administrative Support Assistant provides c...

8h ago

Go to Apply

Physical AI Industry Solutions Manager

Intel • San Diego, CA • 10h ago

Management & Administrative

Job Details: Job Description: Intel is shaping the future of technology to help create a better future for the entire world. Our work in pushing forward fields like AI, analytics, and cloud-to-edge technology is at the h...

10h ago

Go to Apply

INTERDISCIPLINARY ENGINEER/ARCHITECT (PROJECT MANAGER)

Naval Facilities Engineering Command • San Diego, CA • 1d ago

Management & Administrative

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply"...

1d ago

Go to Apply

MWR Administrative Assistant

Commander, Navy Installations • Coronado, CA • 1d ago

Management & Administrative

Summary Serves as a Staff Administrative Assistant for Fleet & Family Readiness Programs. Incumbent maintains/reviews official records, processing/reviewing a variety of administrative actions, preparing department c...

1d ago

Go to Apply

Sr. Administrative Assistant

J&J Family of Companies • La Jolla, CA • 1d ago

Management & Administrative

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and les...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)