Job Duties
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
The Client Delivery Supervisor - Commercial Deposits will lead and support a team responsible for commercial deposit onboarding and treasury management client delivery services, ensuring a high-quality experience for clients and internal partners. In this role, you will provide day-to-day leadership, coaching, and operational oversight while helping ensure adherence to established procedures and service standards.
Key Accountabilities
Lead, coach, and supervise a team of client delivery specialists, providing ongoing guidance, performance feedback, and professional development support.
Oversee daily client delivery activities, triage service-related issues, and help ensure timely, accurate resolution of requests.
Support the implementation and communication of policies, procedures, and operational strategies while promoting adherence across the team.
Maintain and update operational procedures to support consistent and efficient service delivery.
Manage a select portfolio of high-profile client and internal department accounts, including account setup and maintenance activities.
Develop expertise in treasury management products and services to effectively support team members, clients, and business partners.
Collaborate with internal stakeholders to coordinate the implementation and servicing of treasury management solutions.
Support system upgrades, conversions, migrations, and acquisition-related activities impacting client delivery operations.
Education & Experience
Required
Associate's degree in Business, Finance, or an equivalent combination of education and experience.
3+ years of treasury management client delivery services, bank deposit servicing, or banking operations experience.
Strong knowledge of deposit operations and account opening processes.
Must have access to reliable transportation and the ability to lawfully drive, if applicable.
Preferred
1+ years of leadership experience.
Treasury management experience.
Certified Treasury Professional (CTP) certification.
Accredited ACH Professional (AAP) certification obtained within two years.
Why You'll Love Working Here
Join a collaborative team that supports commercial clients through critical onboarding and account servicing activities. You'll have the opportunity to mentor team members with varying experience levels, contribute to operational excellence, and make a meaningful impact within treasury management and deposit operations.
Apply today to make an impact.
We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.
Personal banking, loan, investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community onFacebook,LinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contactleavesandaccommodations@associatedbank.comif you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.
$73,990.00 - $126,840.00 per year
The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates ("Associated") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.
Minimum Education Required
Associate Degree
Minimum Experience Required
3 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$11.41 / Hourly
Postal Code
55402
Job Type
Full Time
Place of Work
On-site
Requisition ID
JR106468
Job Benefits
Not specified
