IT Support Technician / Information Technology Professional

Michigan State University(MSU) • East Lansing, MI • 8h ago

Working/Functional Title

IT Support Technician

Position Summary

The IT Support Technician provides comprehensive technical support for the College of Natural Science's academic, research, and administrative computing environments. Reporting to the Manager of IT Support, this position will be part of a dynamic team of professionals that provide IT service and support to the College of Natural Science, home to 28 departments and programs in the biological, physical and mathematical sciences. This position will work with a wide selection of technologies that support teaching and learning, research, and operations while working closely with faculty, staff, and students.

Ideal candidates will have the ability to work well on a team that supports a diverse user base, have excellent communication skills; learn from, and collaborate with, other IT professionals to accomplish tasks and projects.

What you'll be doing with us:

Tech support for desktops and laptops running Windows, Mac OS, and Linux

Tech support for printers, multi-function devices, and tablets

Setup of new tech devices and decommissioning of old devices

Tech support of various software and web applications

Manage and track Department software licenses, including user maintenance and installation

Maintain IT inventory including hardware and software

Per form basic server updates, file permission setting changes, and AD group maintenance

Perform basic Ethernet and WiFi network troubles hooting and manage basic network settings on various devices

Support and maintain conference and classroom projectors and misc AV equipment

Assist users with virtual meetings on Zoom and Microsoft Teams

Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report's America's Best Colleges 2026. Located in East Lansing, three miles east of the state's capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employ ees including health care, prescription, and dental coverage, and a bas e retirement program with a University matching contribution, as well a s basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement.

Minimum Requirements

Knowledge normally acquired in the first two or three years of college, technical, vocational or business school such as an Associates Degree; one to three years of related and progressively more responsible or expansive work experience supporting desktops and laptops running Windows, MacOS, and Linux, Printers, multifunction devices, and tablets; or an equivalent combination of education and experience.

Desired Qualifications

Bachelor's degree in computer technology or informational systems

Experience Supporting Academic Technology

Ability to take ownership of a project and see it through to completion

Willingness to continually advance technical skills through self-study

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover Letter

Special Instructions

Resume and Cover Letter

Work Hours

STANDA

Similar Jobs

Software Engineer FrontEnd/Full Stack, Mobile/Web

Michigan State University Federal Credit Union • East Lansing, MI • 1h ago

IT & Engineering

Description The Software Engineer is responsible for the design, development, implementation, and lifecycle ownership of MSUFCU's portfolio of software solutions. This can include various MSUFCU-owned websites, digital b...

1h ago

Go to Apply

Database Administrator

V2soft Inc. • Lansing, MI • 12h ago

IT & Engineering

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offic...

12h ago

Go to Apply

Mechanical Engineer

Creative Synergies Group, LLC • Okemos, MI • 16h ago

IT & Engineering

(Work in Okemos, MI & various unanticipated locations throughout the U.S.)--- Coordinate and organize the release for both new prouct design and existing product changes in design management systems; provide quality...

16h ago

Go to Apply

Lead Data Scientist

Highmark Health • Lansing, MI • 19h ago

IT & Engineering

Company : Highmark Health Job Description : JOB SUMMARY This job builds new analytical solutions which inform business processes and operations at the heart of our advanced analytics capability. The incumbent designs, ex...

19h ago

Go to Apply

IT Support Technician / Information Technology Professional

Michigan State University • East Lansing, MI • 1d ago

IT & Engineering

Working/Functional Title IT Support Technician Position Summary The IT Support Technician provides comprehensive technical support for the College of Natural Science's academic, research, and administrative computing env...

1d ago

Go to Apply

SailPoint Developer

GovCIO • Lansing, MI • 1d ago

IT & Engineering

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring a SailPoint Developer to support our USPS ARIS Development experience supporting IAM (SAILPOINT / SAVIYNT). T...

1d ago

Go to Apply

Infrastructure Tool Kit (JTK) Developer

GovCIO • Lansing, MI • 1d ago

IT & Engineering

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a Developer with Infrastructure Tool Kit (JTK) experience to develop and maintain systems code for the Un...

1d ago

Go to Apply

Mechanical Project Engineer Buildings

Colliers Engineering Design • Lansing, MI • 1d ago

IT & Engineering

Overview Colliers Engineering & Design is seeking an experienced Project Mechanical Engineer to join our Commercial Science, Technology and Innovation practice in Lansing, MI! This role will independently perform a v...

1d ago

Go to Apply

Envista Principal Data Engineer (Remote)

Envista Holdings Corporation • Lansing, MI • 1d ago

IT & Engineering

USA - Remote Full time R5027356 Job Description: JOB SUMMARY: The Principal Data Engineer designs, builds, and governs secure, scalable, and high-performing enterprise data solutions that support advanced analytics, busi...

1d ago

Go to Apply

Jr. Manufacturing Engineer

Actalent • Lansing, MI • 1d ago

IT & Engineering

Job Title: Junior Manufacturing EngineerJob Description This Junior Manufacturing Engineer role is ideal for a recent engineering graduate or early-career professional who wants to develop hands-on skills in a fast-paced...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)