Bryan, TX
Full time
R-097151
Job Title
Medical Receptionist I
Agency
Texas A&M University Health Science Center
Department
Primary Care & Rural Medicine
Proposed Minimum Salary
Commensurate
Job Location
Bryan, Texas
Job Type
Staff
Job Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we are
As one of the fastest-growing academic health centers in the nation, Texas A&M Health (https://health.tamu.edu/index.html) encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.
What we want
The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.
What you need to know
Salary: $13.00- $19.00/ hourly commensurate based on education and experience.
Schedule/Location: Full-time | College Station, Texas
Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.
Qualifications
Required Education and Experience
High school diploma or equivalent.
Two years of related experience.
Preferred Qualifications
Associate's Degree.
Two years' experience in general office or personnel operations including one year experience working within a medical office.
Prior EHR experience.
Familiarity with electronic medical record systems. Fluent in Spanish.
Knowledge, Skills, and Abilities
Must be skilled in the operations of a medical office.
Working knowledge of word processing software.
Basic computer and typing skills, keyboarding.
Interpersonal and communication skills.
Ability to plan and organize effectively.
Knowledge of HIPAA guidelines.
Ability to multi-task and work cooperatively with others.
Experience working with individuals and communities.
Responsibilities
Patient Phone Calls
Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance.
Route calls to clinical staff and enter phone notes as appropriate.
Check-In Patients at Front Desk
Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out.
Scan insurance cards and IDs.
Assist patients with kiosk.
Other Billing Projects
Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.
Other Duties
Performs other duties as assigned.
Additional Information
Machines or equipment used in the performance of essential duties
Computer: 20 hrs.
Telephone: 15 hrs.
Copier/Scanner: 1 hr.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.? Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.? Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.?
Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts, and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums
12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays
Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html) ?and at least?eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) ?each month
Automatic enrollment in the?Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)
Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)
Professional Development: All employees have access to free?LinkedIn Learning (https://linkedinlearning.tamu.edu/) ?training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance) ?for completing a degree while a Texas A&M employee
Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!Equal Opportunity/Veterans/Disability Employer.
If you need assistance in applying for this job, please contact (979) 845-5154.
Useful Links:
Benefit Programs (https://www.tamus.edu/business/benefits-administration)
Retirement
Employee Discount Program (https://livingwell.tamu.edu/perksconnect)
Flexible Spending Accounts
University Holidays (https://www.tamus.edu/hr/holiday/)
Legal Statements
New Employee Onboarding (https://service.tamu.edu/TDClient/45/Portal/Requests/ServiceCatalog/Category/157/Recruiting-Welcoming-Onboarding)
Prospective Employees
Safety and Security Notices (https://orec.tamu.edu/clery/annual-security-report/)
Training and Development
USERRA (https://www.dol.gov/agencies/vets/programs/userra)
Nondiscrimination Notice
