Customer Service Representative - Full-Time

United Airlines • Anaheim, CA • 2h ago

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

As the face of our customer, here's what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

Qualifications

What You Need to Succeed (Minimum Requirements):

At least 18 years old

High school diploma, GED, or equivalent

Comfortable with computers, mobile devices, and new technologies

Able to stand, walk, and handle baggage for an eight-hour shift

Able to read, write and speak English fluently

Ability to communicate with other departments and flight crews

Must be eligible to acquire and maintain credentials vital for the position

Must pass a background check

Must pass a pre-placement drug screen

Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances

Available during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need

Able lift up to 70 lbs

Ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview and assessment required to meet job qualifications

Reliable, punctual attendance is a crucial function of the position

Ability to meet our uniform, and appearance standards

Must be willing and able to work 100% on-site

The starting rate for this role is $19.64.

This is also a bonus eligible position (i.e. profit sharing).

We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

Similar Jobs

Account Manager, Lead Gen and Marketplaces

Google • Los Angeles, CA • 4min ago

Management & Administrative

Account Manager, Lead Gen and Marketplaces Share Account Manager, Lead Gen and Marketplaces corporatefare_ Google place Los Angeles, CA, USA Early Experience completing work as directed, and collaborating with teammates;...

4min ago

Go to Apply

Territory Sales Manager (Long Island)

Terumo Neuro • Aliso Viejo, CA • 1h ago

Management & Administrative

14647BR Job Description: Promote and sell TN neurovascular products to customers in assigned territory; provide technical support and educate customers in the use of TN products; manage administrative and business relati...

1h ago

Go to Apply

Territory Sales Manager (New Jersey)

Terumo Neuro • Aliso Viejo, CA • 1h ago

Management & Administrative

14645BR Job Description: Promote and sell TN neurovascular products to customers in assigned territory; provide technical support and educate customers in the use of TN products; manage administrative and business relati...

1h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Huntington Beach, CA • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Customer Service Representative

Kapsch TrafficCom North America • Corona, CA • 2h ago

Management & Administrative

Corona, CA Full time RF-009492 Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challeng...

2h ago

Go to Apply

Customer Service Representative

TTEC • Irvine, CA • 2h ago

Management & Administrative

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Retail or Contact Center working onsite in Irvine , CA, you'll be a part of bringing humanity to bus...

2h ago

Go to Apply

Customer Service Manager, Airport Customer Experience - SNA

American Airlines • Santa Ana, CA • 2h ago

Management & Administrative

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As y...

2h ago

Go to Apply

Asset Management Director

CBRE • Los Angeles, CA • 4h ago

Management & Administrative

About the Role: As the Asset Management Director, you will lead the strategic direction and performance of a complex commercial real estate portfolio. This role has full accountability for asset-level business plans, cap...

4h ago

Go to Apply

Operations Manager-CA

CVS Health • Glendora, CA • 6h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

6h ago

Go to Apply

Senior Administrative Assistant

Wells Fargo • El Monte, CA • 8h ago

Management & Administrative

About this role: Wells Fargo is seeking a Senior Administrative Assistant to provide executive and administrative support for the shared services teams within Global Payments & Liquidity Service (GPL). Learn more abo...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)