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Customer Service Associate w.Deli

EZ Mart • Middleton, MI • 14h ago

Location:

5300 W. CLEVELAND, Middleton, MI, 48856, United States

Job Category:

C-Store

Employee Type:

Regular Part Time

Contact information

Name

Tiffanie Andrews

Phone

989-236-5622

tandrews@blarneycastleoil.com

::: {title=""} Description

JOB PURPOSE: This position contributes to Blarney Castle's success by ensuring total customer dedication in efficiently servicing our customers. Works as part of a team to achieve store objectives. Follows all safety and operating procedures and adheres to fresh food handling guidelines and standards. Ensures a welcoming environment that surprises and delights our customers in full compliance with company standards and state and federal laws.

KNOWLEDGE AND EXPERIENCE: High school diploma or GED is required; candidates without degrees who have relevant retail experience, and a good work record will be given consideration. Good interpersonal skills are necessary to connect with our customers and provide information in an accurate and courteous manner. Basic math skills are necessary to handle cash transactions, calculate change, volume sales, and tax percentages and balance cash registers. Must be able to read and apply company procedure documents. Must be able to work in a team environment and follow direction from assistant manager and store manager. Use good reasoning and organizational skills to be able to handle multiple tasks accurately and courteously. Must be able to monitor activity both within the store and at gas pumps. Must be able to operate microwaves, small ovens and other kitchen equipment. Ability to effectively perform responsibilities under stress while demonstrating a calm demeanor during periods of high volume.

MAJOR DUTIES: Displaying a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention. Actively participate in Company sales promotions and programs. Complete company-sponsored training and required updates within specified training periods. Successfully complete specialized training on food preparation, handling and storage. Know promotions every week/month and make suggestions to customers to increase sales. Receive financial payments, counts back change as necessary. Operates cash register, credit card scanners, lottery ticket machines and other equipment to complete sales transactions. Monitors activity at gas pumps, ensuring customers can dispense fuel safely and financial transactions are handled correctly.

:::

EZ Mart

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