Senior Consumer Banker

Fifth Third Bank, N.A. • Cincinnati, OH • 1h ago

Cincinnati, OH

Full time

R72484

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION

This role will provide an exceptional customer experience by maintaining long lasting relationships with existing customers while supporting the banks marketing initiatives full range of Fifth Third banking products and services over the phone. The Consumer Banker III will help customers address their financial needs by utilize a consultative approach in which the banker will provide solutions that span across the customer's lifecycle.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all @types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Create a memorable customer experience by proactively building, maintaining, and growing relationships in the unassigned book of business through outbound calling efforts

Apply knowledge of consumer banking products and financial need assessment tools to create a memorable customer experience and help customers achieve their financial goals

Use of the consultative approach with current customers to uncover and identify their needs while tailoring recommendations/solutions

Maintain a well-developed, working knowledge of products, services, and processes offered

Work collaboratively with internal partners to ensure customer's needs are met

Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp

Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High School Diploma/GED and 2 years customer service or call center experience, or college degree or equivalent military experience

Experience in a sales environment required; experience in financial industry a plus

Demonstrate ability to develop comfort level with managing customer experience and financial consultation over the phone

Ability to professionally represent Fifth Third Bank in verbal and written communication

Exhibits business acumen

Demonstrated ability in making sound decisions

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R Questions and registration required for employment in this position

LI-TM1

Senior Consumer Banker

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45227

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

Fifth Third is a bank that's as long on innovation as it is on history. Since 1858, we've been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation's highest performing regional bank, but to be the bank people most value and trust.

Similar Jobs

Accounting Manager/Supervisor

Robert Half • Cincinnati, OH • 43min ago

Finance, Accounting & Banking

Description We are looking for an experienced accounting specialist to join a growing organization in Cincinnati, Ohio. This position will oversee core accounting activities, support accurate financial reporting, and hel...

43min ago

Go to Apply

Commercial Closing Officer - Commercial Admin Total Bank

WesBanco Bank, Inc • Cincinnati, OH • 1h ago

Finance, Accounting & Banking

SUMMARY: Responsible for the integrity of the loan closing, due diligence, documentation, loan booking and closing files for assigned customers and Commercial loans. This includes ensuring that the loan structure and ter...

1h ago

Go to Apply

Risk Manager - Wealth, Corporate, Commercial and Institutional Banking

U.S. Bank • Cincinnati, OH • 1h ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1h ago

Go to Apply

Portfolio Manager 2 - Credit Products

WesBanco Bank, Inc • Cincinnati, OH • 1h ago

Finance, Accounting & Banking

SUMMARY: The Portfolio Manager is responsible for proactively managing portfolios by identifying trends and alerting management to changes in portfolio conditions. Partners with Relationship Managers (RM) to manage credi...

1h ago

Go to Apply

Sr Accountant

Insight Global • Cincinnati, OH • 4h ago

Finance, Accounting & Banking

Job Description We are seeking a Senior Accountant to support a mid-to-large corporate accounting team during a period of transition. Reporting directly to the Accounting Manager, this individual will play a key role in...

4h ago

Go to Apply

Lead Fair and Responsible Banking Risk Consultant

U.S. Bank • Cincinnati, OH • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Consumer Bank Training & Enablement Specialist I

First Financial Bank • Cincinnati, OH • 1d ago

Finance, Accounting & Banking

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl...

1d ago

Go to Apply

SAP Finance Associate Director

Accenture • Cincinnati, OH • 1d ago

Finance, Accounting & Banking

We Are: Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We are assembling a talen...

1d ago

Go to Apply

Loan Support Consultant - Specialty (Asset Backed Finance - Commercial)

PNC • Cincinnati, OH • 1d ago

Finance, Accounting & Banking

East Brunswick (NJ233) Denver - 12345 W Colfax (CO147) Gest Street Cincinnati (OH939) Home Location-OH (OHH01) Dallas Innovation Center - Luna Rd (TX270) Cleveland Ops Ctr - North Annex (OH005) Home Location-NJ (NJH01) H...

1d ago

Go to Apply

Finance Risk Senior Manager

Accenture • Cincinnati, OH • 2d ago

Finance, Accounting & Banking

In Strategy & Consulting we work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)