"About us
Gain the Experience! History. Culture. Cuisine. Music.
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Located in the heart of the French Quarter, Chateau LeMoyne provides a boutique New Orleans experience steeped in history. Just steps from Bourbon Street, Jackson Square, world class dinning and music venues, we offer an ideal location, while providing a quiet respite from all the excitement.
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At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:
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Be you - by being natural, professional, and personable in the way you are with people
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Get ready - by taking notice and using your knowledge so that you are prepared for anything
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Show you care - by being thoughtful in the way you welcome and connect with guests
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Take action - by showing initiative, taking ownership and going the extra mile
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At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.
Your day to day
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Be the warm welcome that kicks off a memorable guest experience |
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone |
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay |
Handle cash and credit transactions |
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes |
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns|
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary |
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed |
Take pride in your appearance and place as a brand ambassador |
Always know what events and activities are on the day's schedule |
Jump into other ad-hoc duties when your colleagues need your help|
What we need from you
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Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to |
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories |
Fluency in the local language - extra language skills would be great, but not essential |
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers|
Flexibility - night, weekend and holiday shifts are all part of the job |
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential |
Experience - ideally you'll have spent at least one year in a front desk or guest service position |
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling|
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
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IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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|
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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
|
" "About us
Gain the Experience! History. Culture. Cuisine. Music.
|
Located in the heart of the French Quarter, Chateau LeMoyne provides a boutique New Orleans experience steeped in history. Just steps from Bourbon Street, Jackson Square, world class dinning and music venues, we offer an ideal location, while providing a quiet respite from all the excitement.
|
At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:
|
Be you - by being natural, professional, and personable in the way you are with people
|
Get ready - by taking notice and using your knowledge so that you are prepared for anything
|
Show you care - by being thoughtful in the way you welcome and connect with guests
|
Take action - by showing initiative, taking ownership and going the extra mile
|
At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.
Your day to day
|
Be the warm welcome that kicks off a memorable guest experience |
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone |
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay |
Handle cash and credit transactions |
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes |
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns|
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary |
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed |
Take pride in your appearance and place as a brand ambassador |
Always know what events and activities are on the day's schedule |
Jump into other ad-hoc duties when your colleagues need your help|
What we need from you
|
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to |
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories |
Fluency in the local language - extra language skills would be great, but not essential |
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers|
Flexibility - night, weekend and holiday shifts are all part of the job |
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential |
Experience - ideally you'll have spent at least one year in a front desk or guest service position |
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling|
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
|
|
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
|
|
|
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
|
"
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
