Clinical Administrative Assistant II

Cleveland Clinic • Beachwood, OH • 2h ago

Beachwood Family Health and Surgery Center continues to provide the excellent healthcare our patients have come to expect from Cleveland Clinic. At this facility, you will join a team of caregivers committed to serving the east side community with compassion, empathy and kindness. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Clinical Administrative Assistant, you will provide comprehensive support to medical staff, helping ensure efficient operations and a safe, high-quality patient experience. Responsibilities and patient interactions will vary based on the provider's practice and the specific needs of infectious disease care. This role offers a valuable opportunity to collaborate with physicians, nurses, and staff while expanding your knowledge and contributing to the delivery of specialized, patient-centered care.

A caregiver in this position works a hybrid schedule Monday - Friday from 8:00 a.m. - 5:00 p.m. with two remote days and 3 in-office days.

A caregiver who excels in this role will:

Patient Facing

Manage incoming correspondence for disbursement to the appropriate practice.

Serve as the first point of contact for outside and internal referrals and patient/family inquiries, and triage appropriately.

Manage external medical records, including initial and follow-up phone calls and entering images into the EPIC system.

Effectively document and convey patient matters to appropriate medical professionals and initiate pending order and labs, etc.

Manage physician clinic schedules, including slot management and reconciling scheduling errors.

Collect insurance information, forward it to Patient Financial Advisors and follow-up as required.

Assist patients with check-in for virtual appointments.

Initiate patient referral processes and monitor referrals for empaneled patients.

Assist with messages and inbound calls.

Administrative

Respond to provider's emails and manage staff out-of-office arrangements.

Respond to referral emails

Schedule meetings, manage travel and reimbursement processes, and assist with recertification/licensing renewal.

Offer IT assistance.

Arrange and execute all department events and manage incoming mail.

Take and transcribe meeting minutes.

Minimum qualifications for the ideal future caregiver include:

High school diploma or GED

Three years of office experience in a professional setting or associate's degree and one year of experience

Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Experience with Medical records

EPIC training completion within one year of hire

Completion of on-line Skills Assessment for demonstrated proficiency level.

Demonstrate exceptional clerical, communication, and organizational skills.

Preferred qualifications for the ideal future caregiver include:

Associate's degree

Typing proficiency with accuracy

Healthcare experience

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to travel throughout the hospital system

Ability to communicate and exchange accurate information

In some locations, the ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Similar Jobs

Diagnostic Medical Sonographer

Cleveland Clinic • Bedford Heights, OH • 4h ago

Hospital & Medical

Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can recei...

4h ago

Go to Apply

Medical Imaging Physicist

Fortive Corporation • Cleveland, OH • 4h ago

Hospital & Medical

Perform diagnostic medical physics evaluations to ensure imaging equipment operates safely, accurately, and in compliance with regulatory standards. Conduct equipment performance testing, quality assurance reviews, and p...

4h ago

Go to Apply

Mechanical/Electrical Field Service Technician

Intralox • Twinsburg, OH • 6h ago

Hospital & Medical

Mechanical/Electrical Field Service Technician Apply now ( https://jobs.laitram.com/en_US/JobsLaitram/ApplicationMethods?jobId=8447 ) Location New Orleans, LA, Hammond, LA, Baltimore/Washington D.C., Grand Rapids, MI, Tw...

6h ago

Go to Apply

Physical Therapist Assistant

Select Medical • Chagrin Falls, OH • 9h ago

Hospital & Medical

Overview Position: Physical Therapist Assistant Location: 5192 Chillicothe Rd Suite 103, Chagrin Falls, OH 44022 Incentives: Up to $3,000 Sign-on Bonus or $200/month Student Loan Repayment Schedule: Full-Time, Monday - F...

9h ago

Go to Apply

Physical Therapist - Pelvic Health - PRN

Select Medical • Hudson, OH • 9h ago

Hospital & Medical

Overview Physical Therapist - Pelvic Health - Outpatient - PRN Location: 5844 Darrow Rd., Hudson, OH 44236 Schedule: PRN, weekdays (Mon-Fri) Compensation: $50.00 - $55.00, hourly, based on years of experience We are seek...

9h ago

Go to Apply

Respiratory Therapist - Registered Respiratory Therapist

Health Advocates Network • Cleveland, OH • 21h ago

Hospital & Medical

Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities ? Refer a friend & Cash in! Travel reimbursement and per diem allowances...

21h ago

Go to Apply

Licensed Practical Nurse (LPN)

Wellpath • Cleveland, OH • 1d ago

Hospital & Medical

You Matter Make a difference every day in the lives of the underserved Join a mission driven organization with a people first culture Excellent career growth opportunities Join us and find a career that supports: Caring...

1d ago

Go to Apply

Registered Radiology Technologist - General X-Ray

Cleveland Clinic • Mayfield Heights, OH • 1d ago

Hospital & Medical

This position is eligible for loan repayment and a sign-on bonus of up to $5,000. Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital aw...

1d ago

Go to Apply

Administrative Assistant - Clinic

Fresenius Medical Care • Garfield Heights, OH • 1d ago

Hospital & Medical

Administrative Assistant - full time, 30 HOURS PER WEEK (Mon - Fri, 6 hours/day) Outpatient Dialysis Clinic - Garfield Heights Experience with Microsoft Word & Excel needed; other Microsoft products helpful. PURPOSE...

1d ago

Go to Apply

Optometrist

America's Best • Kent, OH • 1d ago

Hospital & Medical

Love What You Do - And Where You Do It We're reimagining what a career in optometry should look like. Think less burnout, more balance. Less micromanagement, more autonomy. Less routine, more purpose! At our practice, yo...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)