Customer Service Representative- Pipersville

Penn Community Bank • Pipersville, PA • 2h ago

Job description:

Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address changes, ID updating, card ordering and check ordering.

Assist customers with complex customer service issues and questions, coordinate with all areas of the organization to provide timely resolution to all customer requests.

Promote a positive image of the Bank by identifying customer financial needs and proactively recommending appropriate Bank products and services including investments and residential lending

Open personal and business accounts using a Bank computer system and other related third party systems. Adhere to all Bank policies and procedures when opening accounts.

Participate in new customer relationship onboarding calls and prescribed network wide outbound call campaigns

Organize work to facilitate a timely and accurate balancing of transactions at the end of the day while maintaining appropriate cash levels.

Provide outstanding customer service while exhibiting a professional demeanor at all times.

Utilize the customer relationship management system to document customer conversations and send referrals to other departments.

Perform related duties as required.

Skills and Competencies

Knowledge of Bank products and services

Excellent customer service and communication skills

Ability to interact well with Team Members and customers

Strong in attention to details and accuracy

Basic computer skills

Ability to multi-task and remain organized

Education and Experience

High School diploma or equivalent required

Previous banking experience preferred

Working Conditions

Traditional office environment with no unusual work conditions; the branch maintains six day a week operations (Monday - Saturday) with operational hours depending on branch location. All branch Team Members are required to work a minimum of two (2) Saturdays per month.

Penn community Bank is an equal opportunity employer.

It is the policy of Penn Community to provide equal employment and advancement opportunities to all individuals. For this reason, employment decisions at Penn Community will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant's or Team Member's race, color, religion, sex, national origin, age, sexual orientation, physical or mental disability, veteran status, or any other characteristic protected by law.

Similar Jobs

Personal Lines Account Manager

Community Bank System Inc. • Bethlehem, PA • 2min ago

Management & Administrative

Overview OneGroup is a team of more than 200 insurance and risk management professionals who are ONE company acting as ONE team, with ONE focus and ONE mission: To serve each client as our ONE client. OneGroup is one of...

2min ago

Go to Apply

Sr Account Manager-HVAC and OEM

Honeywell Technologies • Trenton, NJ • 10min ago

Management & Administrative

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. Our mission is to attract, retain and...

10min ago

Go to Apply

Personal Lines Account Manager

Community Bank System Inc. • Bethlehem, PA • 11min ago

Management & Administrative

11min ago

Go to Apply

Senior Account Manager

Humana • Trenton, NJ • 12min ago

Management & Administrative

Become a part of our caring community Humana is transforming its marketing organization to better attract and engage members through data-driven, technology-enabled, personalized communications. As Humana's in-house agen...

12min ago

Go to Apply

Territory Account Manager- Informatics Solutions, NA-East Region

PERKINELMER U.S. LLC • Trenton, NJ • 20min ago

Management & Administrative

Experience Required 1 Expected Start Date 06/22/2026 Compensation $20.00 - $35.00 / Hourly Hours Per Week 40 Number Of Positions 1 Shift First Shift (Day) Job Description Imagine a world where you could detect health iss...

20min ago

Go to Apply

Commercial Lines Senior Account Manager - 7003

Univest Corporation of PA • Lansdale, PA • 35min ago

Management & Administrative

??All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pr...

35min ago

Go to Apply

Sales Manager (Full Time)

Carter's/OshKosh • North Wales, PA • 2h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Manager, you will be the f...

2h ago

Go to Apply

Customer Service Representative

SRS Distribution Inc. • Whitehall, PA • 2h ago

Management & Administrative

Whitehall, Pennsylvania Full time REQ55217 Position Purpose: The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages...

2h ago

Go to Apply

Software Customer Service Manager

Motorola Solutions, Inc. • Plymouth Meeting, PA • 2h ago

Management & Administrative

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect...

2h ago

Go to Apply

Senior Manager, Program Management Operations

Sumitomo Pharma • Trenton, NJ • 6h ago

Management & Administrative

US-Remote Full time R01484 Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urolog...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)