Director of Student Services

Lincoln Technical Institute • New Britain, CT • 1h ago

Embark on a fulfilling career with Lincoln Tech! We are seeking a Director of Student Services. Become the cornerstone of our students' journey from enrollment to graduation, fostering a supportive environment for success. As the bridge between students and various school departments, you'll develop processes and activities that enhance retention and promote student success.

Requirements

Bachelor's degree or equivalent experience

3+ years of student advising experience

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to evaluate and develop student success plans based on student needs

Proficient in Microsoft Office Suite

Responsibilities

Assist the Director of Education and Campus President in maintaining a positive educational environment and follows up on student concerns and complaints

Serve as the first point of contact for student concerns and dissatisfaction while maintaining the policies and standards set forth by the campus

Help oversee activities related to improving student retention (e.g., Perfect Attendance/Academic Excellence recognition). Develops, attends, and/or participates in student events. Helps ensure that all absent students are contacted immediately

Assist with the distribution and collection of the mid-course and end-of-course student satisfaction, Campus President, and graduate surveys

Analyze reports and provide feedback to campus management

Work with the Registrar to ensure that student grades and attendance are entered into the student management system database

Report items of interest or concern to the Director of Education and/or Campus President, including status change(s), student roster(s), and population report(s) on a regular basis. Initiates student status change forms

Ensure all aspects of the enrollment completion process for each student are done prior to term start. This includes, but is not limited to, verification that students' textbooks and courses materials have been ordered and received; verification that student has been enrolled in proper courses; and verification that the student is aware of term start date and all other necessary student enrollment completion process components.

Work a flexible schedule that may include evening and weekend work

Full-Time Benefits

Medical, Dental, Vision

Life and Disability Insurance

401(k) with Company Match

Paid Time Off and Holidays

Growth Opportunities

About Us

For 80 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology.

Lincoln Tech is an Equal Opportunity and Affirmative Action Employer.

Email: careers@lincolntech.edu

Website: www.lincolntech.edu/careers

57-22344 - Director Student Services-18001

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