East Brunswick (NJ233)
Denver - 12345 W Colfax (CO147)
Gest Street Cincinnati (OH939)
Home Location-OH (OHH01)
Dallas Innovation Center - Luna Rd (TX270)
Cleveland Ops Ctr - North Annex (OH005)
Home Location-NJ (NJH01)
Home Location-MI (MIHM1)
Home Location-CO (COH01)
Home Location-TX (TXH01)
PNC Houston (TX139)
Firstside Center Bldg (PA373)
Home Location-PA (PAH01)
Portage - 650 Trade Centre (MIZ37)
Full time
R235076
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Consultant - Specialty within PNC's ABF Servicing organization, you will be based in Brecksville, OH; Pittsburgh, PA; Dallas, TX; Houston, TX; East Brunswick, NJ; Denver, CO; Cincinnati, OH; or Kalamazoo, MI.
Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST.
The ideal candidate will meet the following qualifications:
Exposure to ACBS
Wire transfer experience
Loan administration experience, with an emphasis on application of payments
Account reconciliation experience
Excel spreadsheet familiarity
Loan Servicing Experience
Commercial Loan Knowledge
Operations Experience
As a Loan Support Consultant, you will service a portfolio of clients or complete participation deals where you will be instructed by agent banks on required actions. Part of servicing a portfolio of clients consists of, but is not limited to, incoming payments, advances, loan conversions, rate rollovers, and all general maintenance for their loans. As you develop in the role, you will be given increasingly complex transactions and deal structures to manage, while also serving as a resource to help train and guide team members on specific aspects of deal processing. This role offers significant opportunities for growth and expanded responsibilities as you demonstrate proficiency and ownership.
You can expect to start the day by addressing any high-priority items from the previous day. You will be expected to conduct due diligence for advances, review notices, and input advances into the system before releasing funds. You can also expect to complete rate rollovers and process payments.
In this role, you will follow up on notices from agent banks, balance general ledgers, and proactively manage your portfolio of clients to ensure a smooth client experience for both agent banks and customers. The successful candidate will demonstrate the ability to handle complex deals, exercise sound judgment, and contribute to the development of teammates through knowledge sharing and support.
We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Applies specialty product knowledge to administer high complexity or high risk syndicated and/or commercial loan transactions with little or no oversight. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.
Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and/or regulatory compliance requirements. Determines and makes effective recommendation as to whether the deal can proceed as scheduled, or if additional documentation or escalation is required.
Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions. Works with Relationship Manager to interpret applicable loan terms with client.
Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required.
Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. Serves as a subject matter resource for the team. Independently conducts specialty product training and may create training materials.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
Competencies
Accuracy and Attention to Detail, Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Operational Functions, Products and Services, Relationship Management
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Language Assessments
No Required or Preferred Language Assessments
Pay Transparency
Base Salary: $52,500.00 - $105,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 09/14/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\CCPA\Privacy\Disclosure\Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.
Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.
PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page (https://careers.pnc.com/global/en/total-rewards) .
If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join! (https://flows.beamery.com/pnc/tc-signup)
