Position Description & Qualifications
Are you looking for a Unit Program Management analyst opportunity where you can make a difference every day? Discover this great opportunity in our Sumter, South Carolina location. Bring your expertise and collaborative skills to impact our military defense and the safety of our airmen by discovering your new role supporting this critical mission. The U.S. Air Force has recognized our team as providing top-quality services.
You will be part of the 9th Air Force (9AF) United States Air Force Central Command (AFCENT), which is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports 609th AOC at Shaw AFB, SC.
The Unit Program Management Analyst acts as the 609th AOC's primary point of contact (POC) for all administrative support programs, including task management, fitness program, safety program, Automated Data Processing Equipment (ADPE) accounts, security program, supply program, and personnel action programs. the 9 AF AFCENT Commander and their staff in their daily interactions with senior military and civilian personnel of foreign partners in the command's assigned area of responsibility, U.S. Central Command.
In this role you will:
Serve as the SME for all mandated administrative support programs. Ensure unit program compliance with regulations, laws, policies, and squadron commander directives.
Assist the staff in the management of all administrative support program functions.
Design effective communication plans to publicize unit program requirements, associated policies, and procedures.
Establish controls and suspense dates and follow-ups to ensure that required actions and responses are made within deadlines.
Process staff taskers, both internal and externally generated, will include building the tasker, establishing the lead, and coordinating offices, coordinating the staff processes and responses, and managing the timelines to ensure all suspense's are met.
Assists commander/staff in accomplishing all necessary internal operations to include administrative training, security, development and implementation of organizational operating instructions and regulations of personnel related programs.
Serve as POC for all newly assigned 609th AOC personnel; orienting them regarding the basic functions of the organization, introduce them to key personnel and schedule their initial training/orientation requirements.
Disseminate information concerning new or changed procedures/regulations.
Assist with determining and meeting administrative needs based on administrative support program requirements.
Assist staff with setting suspense's and/or prioritizing work for all AOC staff personnel to support the commander.
Attend required training, meetings, and functions as related to the prescribed unit programs.
Assist the director in the performance of administrative functions associated with the supervision of military and civilian employees (i.e., coordinating personnel assignments, promotions, and performance evaluation products, etc.). Assists with providing evaluations and validation of manpower requirements and participant qualifications for operational/contingency planning and exercises.
Monitor personnel action requests, tracks personnel, manpower, and training transactions as documentation flows through the directorate and provides status reports to management.
Assist project officer in making arrangements for command sponsored events ensuring proper protocol is followed.
To be successful in this role you will have:
High School Diploma/GED.
Two years of relevant experience.
An active DoD Secret security clearance.
Experience working with Microsoft Excel, Word, and SharePoint.
The ability to travel up to 10% of the time.
Additional desired qualifications:
Experience overseeing unit programs, including task management program, fitness program, safety program, ADPE accounts, security program, supply program, civilian timecard program, and personnel action programs.
Experience as a Unit Program Manager at an Air Force group, wing, NAF, or higher.
Experience with Manning Document applications.
If you are interested in supporting and working with the Air Force and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
