DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
Are you a detail-oriented human services professional who excels in a fast-paced environment? Do you want to make a positive impact on the lives of Idaho's children and families? If this sounds like a good fit to you, we are seeking applicants for an Administrative Assistant to join the Division of Youth Safety and Permanency, Child Welfare Program located at our Ponderay or Coeur d'Alene office.
This position will need to be able to work autonomously, within teams, as well as working with other agencies and programs while gaining extensive knowledge of Child and Family Services activities, programs, and policies and must display reliability, excellent communication skills, attention to detail, customer service, a high level of professionalism, and an exceptional ability to successfully coordinate and complete multiple tasks. Punctuality and dependability are key for this position and ability to work in the office and out in the field including going to client's homes.
BENEFITS:
The State of Idaho offers a robust total compensation and benefits package, including but not limited to:
We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.
11 paid holidays
Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)
Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
2 voluntary supplemental retirement plans including both pre-tax and Roth options
Deferred compensation plan
Life insurance for self, spouse, and children
Short and long-term disability insurance
Flexible Spending Accounts (FSA)
Wide variety of training opportunities
Some positions offer flexible hours and/or telecommuting
Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider
Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)
Employee assistance program
Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*
EXAMPLE OF DUTIES:
Gather information, make decisions, resolve problems, and respond to inquiries.
Perform specialized support work that involves an in-depth knowledge of the program.
Provide general administrative support to child welfare social workers.
Provide front desk and phone coverage.
Review, evaluate, approve and process records and/or documents.
Work with court partners and manage court documentation.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
Good knowledge of office support functions including word processing, filing, composing a variety of business documents and reception.
Good knowledge of gathering and compiling data.
Good knowledge of balancing and coordinating a workload for multiple projects.
To meet these minimum qualifications, you must have the following:
One year of work experience performing a wide variety of office support functions as the predominant responsibility of the job; OR successful completion of the core requirements for an Associate (A.A.) degree in an office administration course of study or equivalent.
At least 6 months of work experience with responsibility for answering business phones, greeting visitors, AND screening callers for further access to staff.
At least 1 year of work experience gathering information from a variety of sources to collect and compile requested information and requires a good knowledge of services, operations, or programs.
At least 1 year of office work experience which require balancing, coordinating, and setting priorities for multiple projects with varying deadlines, or for multiple supervisors.
At least 1 year of office experience using word processing software to format a variety of business documents; OR recent word processing training coupled with at least 6 months' experience performing word processing in a business office setting.
At least 1 year of office experience which required composing and editing a variety of business documents on a regular basis; OR successfully completed at least 1 college-level English composition or business English class AND have 6 months of experience composing business documents.
Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)
If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL:dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
