Redding, California
Irvine, California
Liberty Lake, Washington
Denver, Colorado
Phoenix, Arizona
Tacoma, Washington
Full time
JR102720
About the Role:
A Process Innovation Specialist facilitates process improvement efforts with cross-functional groups for moderately complex processes. They deconstruct and document current processes, identify appropriate solutions to root cause issues, and design improved future states. They also capture opportunities for robotic process automation, including detailed steps for handoff to a Robotic Process Automation (RPA) Developer.
Work closely with the business line leaders to translate desired experiences into tangible processes
Liaise between business and technical teams
Adapt process improvement methodology to the situation
Develop strong, effective working relationships with business lines and key stakeholders to effectively execute projects and ensure the sustainability of transformation practices
Help identify changes needed in backroom support teams and control functions to support the efficient execution of transformation projects
Work with various teams to implement changes
Help remove barriers and inefficiencies that are slowing down processes
Maintain awareness of potential regulatory and compliance needs in processes
Facilitate candid, orderly discussions among diverse groups and achieve outcomes which support end state goals
Create communication and change management plans
Other responsibilities as assigned
All employees are responsible for internal controls in the performance of their assigned duties. Internal control responsibilities are established in various policies, procedures, and documents, including the Code of Conduct.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become "Business Bank of Choice"
May perform other duties as assigned.
About You:
3 years - of experience in process improvement and innovation in a retail, back office, or financial services setting (Required)
Effective utilization of a diverse set of facilitation techniques
Ability to manage multiple mid-sized projects simultaneously
Ability to communicate effectively with both business and technical resources
Strong time management and prioritization skills
Create communication and change management plans
Proficient with Microsoft Office
Prior use of Microsoft PowerApp suite of products is preferred
Advanced Visio skills
Strong organizational skills
Pragmatic problem-solver
Forward thinker with independence of thought
Skilled at human performance change management
Effective verbal and written communication skills
Ability to interact professionally with diverse groups, executives, managers, and subject matter experts in order to communicate the need, business case, and anticipated impact of proposed projects and programs
Ability to drive strategic thinking and continuous improvement in both non-operational and operational areas, including directing cross-functional teams
Ability to create and deliver projects on time and within budgetary limits
Ability to sit at a computer monitor for extended periods of time
Ability to perform repetitive finger, hand, and arm movements
Ability to lift up to 15 pounds
Ability to effectively discern information and formulate appropriate action
Ability to reach, squat, bend, and manually manipulate standard office equipment
Travel Requirements
Occasional
The pay range for this role is $61,082.00 - $116,000.00
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
1901 Churn Creek Redding CA 96002
Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com .
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
At Columbia Bank, we're redefining what it means to bank and to build a career. As the West's premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.
Our culture is built on Do RIGHT , which means:
Relationships: We create authentic connections with customers, colleagues, and communities.
Impact: Every role here makes a meaningful difference in people's lives and local economies.
Growth: We invest in your success with career development, mentorship, and learning opportunities.
Heart: We care deeply about doing what's best for our customers and each other.
Trust: Integrity and transparency guide everything we do.
Why work for Columbia Bank?
A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity.
A culture of belonging and purpose, where your ideas matter and your work has impact.
Competitive benefits and flexibility designed to help you thrive personally and professionally.
Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.
Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.
